Senior Manager, Commercial Excellence Operations
At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.
Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.
Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.
Job Overview:
This role streamlines operational needs by supporting key commercial excellence activities—including vendor management, analytics, reporting, and communications—to ensure effective P2P enablement, marketing excellence, and robust compliance and controls to support Oncology Business Unit’s US region. This position will report to the Commercial Excellence Director within the AZ US Oncology Business Excellence Team.
Key Responsibilities:
- Operations Management: Provide operational support to customer function including speaker nomination processes, speaker eligibility management, coordinate contracting and compensation inquiries, and liaise with vendors, legal, and brand teams to resolve all programmatic and contractual issues.
- Stakeholder Communication & Reporting: Act as the central communication point, providing regular updates, customized reports, and status tracking to brand teams, and leadership ensuring clear, timely dissemination of information and best practices.
- Project support: Maintain critical documentation, support resource allocation, and troubleshoot with internal and external partners to ensure smooth execution of team projects.
- Process Improvement & Compliance: provide operational support to compliance reviews, policy maintenance, SOP updates, and implement findings from audits, ensuring adherence to standards, optimizing processes, and supporting training initiatives.
- Strategic Leadership & Collaboration: Collaborate cross-functionally to prioritize and manage key initiatives, influence operational priorities, and deliver innovative solutions to enhance program effectiveness and business efficiency.
Essential Education, Experience & Skills:
- Bachelor’s degree required, ideally in Science, Marketing, Business, or a related field.
- At least 5 years of relevant business experience, with 3+ years in commercial, marketing, or sales roles within biotech or pharmaceuticals, and significant experience leading projects or programs.
- Proven ability to balance multiple priorities and stakeholders in a dynamic, fast-paced environment.
- Demonstrated strategic thinking, sound judgment, integrity, and the ability to assess feasibility, risks, and impact of proposed initiatives.
- Strong leadership, communication, and influencing skills, with experience operating confidently and discreetly in a highly regulated industry.
Desired Experience & Skills:
- Advanced degree.
- Strategic, innovative, highly organized, and able to independently manage multiple tasks in a demanding environment, with a focus on staying ahead of industry trends.
Great People want to Work with us! Find out why:
Are you interested in working at AZ, apply today!
AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing AZCHumanResources@astrazeneca.com.
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Date Posted
23-Jul-2025Closing Date
21-Aug-2025AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
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