Learning Technology Business Analyst

About AstraZeneca:

AstraZeneca is a global, science-led, patient-focused bio pharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

Are You Ready to Shape the Future of Learning Systems?

Our Project: We've embarked on a transformative journey to cultivate a culture of lifelong learning, nurture talent, and construct an integrated learning technology ecosystem. Now, we're on the lookout for a T&D Business Analyst – Learning Systems to join our dynamic Operations and Technology Solutions team. If you're ready to make a lasting impact on our learning initiatives, this is the opportunity you've been waiting for.

What We Do:

• Collaborate with Stakeholders: Work closely with cross-functional teams to align cutting-edge technology solutions with our strategic business goals. Collaborate with L&D teams, subject matter experts, and business leaders to gather and document precise requirements for our learning systems and processes. Partner with global IT and vendors to design, implement, and optimize learning systems that meet business needs while adhering to usability standards and scalability requirements.

• System Expertise: Dive deep into our global learning platforms and processes, identifying areas for improvement and proposing innovative solutions in line with business needs. Translate complex requirements into functional specifications, user stories, and process flows, bridging the gap between desired and existing system functionality. Become a subject matter expert in AZ's global learning technologies, staying on the cutting edge of industry trends and best practices.

• User Acceptance Testing: Lead User Acceptance Testing for global learning platform releases, ensuring seamless functionality and a top-notch user experience. Collaborate with the global IT test team to define test scope/scenarios and support defect resolution escalations. Perform system functionality verification and sanity testing to ensure our systems meet business requirements and user expectations.

• Training and Support: Assist the training lead in crafting user documentation and training materials, facilitating feedback collection, and aligning stakeholders throughout the project life-cycle.

Requirements for the Role:

• Bachelor's degree.
• Seasoned business analyst with over 5 years of experience in technology implementations.
• Proficiency in business analysis methodologies, tools, and techniques.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented mindset with a focus on accuracy and quality.
• Proficient in documentation, creating clear and concise requirement specifications, user stories, and process flows.
• Effective time management skills, capable of handling multiple projects concurrently.

Desirable Requirements:

• Experience with robotic/process automation.
• Familiarity with agile methodologies.

📌 Positions are open to Mexican Citizens and official residents of Mexico.
📍 Location: Guadalajara (hybrid)

Expectation of working in the office 3 days a week statement: When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
📌Strong English communication skills required.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.