Senior Learning IT Analyst

📌Positions are open to Mexican Citizens and official residents of Mexico.

📍Location: Guadalajara (hybrid)

📌Strong English required

📌Must submit Resume in English.

Introduction to role

Enabling Units IT actively partners with business partners to deliver innovative IT capabilities to fulfil AstraZeneca’s high-reaching of delivering life-changing therapies to patients. Our goal is to provide best-in-class expertise and leadership in technological solutions, BI Analytics, and Information Delivery that empowers our Enabling colleagues in the field and accelerates and improves strategic decision-making for a diverse range of partners. The team engages with some of the most exciting business areas within AstraZeneca and is faced with solving a variety of complex business and IT challenges.

The Enabling Units IT Platform portfolios are a unique mixture of in-house developed, Commercial Off the Shelf Software (COTS), and Software as a Service (SaaS) solutions. Working alongside the Platform Lead, Delivery Lead Software Engineers, Support Analysts, Architects, and other IT and business platform partners, the Learning Senior Consultant (technical) is responsible for designing, developing, and delivering high-quality technical solutions. The Learning Integrations & Technical Lead needs a deep understanding of technology and architecture while applying Agile methodology and DevOps principles. The Learning Senior Consultant (technical) should be passionate about software development and be willing to lead, coach, and enable wider teams to grow and expand their software delivery capabilities and skills. This is an outstanding opportunity for a top-tier Technical Lead to advance modern software development practices within our team (DevOps/CI/CD/AI/ML, automated testing), and build specific integration solutions which will accelerate the company’s ability to run and transform a critical business platform.

Accountabilities

- Handle and integrate learning platforms like Saba Cloud, Degreed, and Xyleme, ensuring seamless operations and compliance with standards like SCORM, AICC, and xAPI.  
- Develop and maintain technical solutions using HTML, CSS, JavaScript, APIs, and other modern technologies.  
- Analyze, fix, and resolve issues related to eLearning content, bulk uploads, and integrations.  
- Collaborate across teams to craft, build, and deploy resilient, sustainable, and innovative solutions.  
- Drive the adoption of DevOps practices, improve CI/CD processes, and promote an agile engineering culture.  
- Ensure compliance with GxP, SOx, and data privacy standards.  
- Maintain up-to-date platform documentation and support system lifecycle processes, including decommissioning.

Crucial Skills/Experience

- Overall years of experience 5 plus years (Senior Consultant)
- Solid experience in leading technical delivery of Learning Technologies as Cornerstone, Saba, Degreed or similar.
- Knowledge in IT Service management and Experience working on ITSM tools like Service Now
- Understanding of software engineering CI/CD processes, with experience in the design and implementation of applications build, release, deployment, containerization and configuration control management
- Experience working with JIRA, Service Now and Automated Testing tools (Jenkins, Bamboo, JIRA, Confluence, CI CD tools - Ansible, etc)

Desirable Skills/Experience

- Exposure to Adaptive learning technologies
- Good programming languages knowledge 
- Technology stack (.NET, Java, Oracle ADF, Spring boot, eDiscovery tools, Elastic Search, Python & CI/CD DevOps tools, AI capabilities – RPA, Intelligent Automation, Hyper Automation, NLP and Machine Learning)
- Knowledge in MuleSoft, RDBMS, and MicroStrategy is desirable
- Desired Academic Qualification: including BE/B.Tech in Computer Science/IT or Degree level education (Information Technology or similar)
- Experience in a validated environment with operational awareness of GxP and SOx 
- Supporting responsibility for decommission process and execution throughout the technology stack
- Technically competent and curious with a passion to explore, iterate, fail, and learn
- Experience of working in Agile teams using SCRUM and SAFe methodologies
- Experience of vendor/technology selection to fulfil specific gaps in the solution stack
- Superb communication and interpersonal skills
- Ability to work independently and handle sophisticated, ambiguous situations
- Eager to learn and develop new tech skills as the need arises
- Proven Customer focus and ability to work under stress 
- A self-starter with high levels of drive, energy and resilience

When we put unexpected teams in the same room, we spark ambitious thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and high-reaching world.

Play your part in supplying to a business truly dedicated to its purpose and patients. United by a shared connection and commitment, we can see how everything we do adds up to a bigger impact on patients and society. Working for an enterprise at the forefront of science brings a huge sense of pride in our potential to transform lives.

Ready to make an impact? Apply now!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.