Patient Access & Services Platform Engineer

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

About Commercial IT

Commercial IT is a global IT capability supporting the Commercial organisation. We business partner with Commercial areas: Biopharma, Oncology, International and Japan – and also Rare Disease Unit. We operate out of hubs sites including in the UK, Sweden, US and out of our Global Innovation Technology Centres in India and Mexico – and in markets all over the world.

Here our work has a direct impact on patients – transforming our ability to develop life-changing medicines. We empower the business to perform at its peak and lead a new way of working, combining cutting-edge science with leading digital technology platforms and data. All with a passion to impact lives through data, analytics, AI, machine learning and more.

Job role

Responsibilities include all aspects of planning, analysis, design, configuration, testing toward the implementation of IT Platforms and Products with Patient Access & Services. This role sits within Solution and Service Delivery and will involve working closely with third party suppliers both software vendors and professional services.

Key accountabilities

• The Platform Engineer will maintain deep working knowledge of platforms/products/infrastructure aligned with their development assignments
• Lead build, test, and deployment activities for assigned platform and IT product initiatives
• As needed and opportunistically, provides technical expertise to peers and 3rd party development suppliers to ensure consistency in alignment to AZ IT and Commercial IT standards and processes
• Works with platform delivery resources to ensure validation of business and functional requirements as part of product and platform development responsibilities
• Serve as an internal consultant on key assigned platforms and technologies for IT and business partners across all business areas
• Evaluate the applicability of new technologies / application features and make recommendations for technology and business strategic roadmaps
• Help refine business requirements, set priorities, lead expectations, resolve issues, and work with the other members of the technical team to deliver innovative solutions
• Collaborate with regional solution architects and capability teams to co-create functionalities with strategic markets with a view to scale globally
• Demonstrate significant understanding of the application development processes of AstraZeneca’s implementation of the product.
• Lead, mentor and coach the AZ Application Development team based in Chennai to increase throughput and quality
• Serve as an internal consultant for IT and business partners across regions and business areas (Commercial, Medical)

Continuous Improvement and Innovation

• Partners with Platform Success Lead(s) on continuous improvement opportunities within platform and product level backlogs
• Identifies new hardware/software technologies to fit specialised business needs and configurations
• Identify issues with current processes and provide feedback on proposed changes to enhance effectiveness of IT

Essential skills & experience

• Understanding of the Salesforce technology stack, this role will also include a learning & development wrap to support growth and learning
• Understanding and use integration patterns
• Proven track record of designing and operating mission critical applications
• Development standard methodologies
• Experience working with and influencing business and BA’s around Salesforce architecture and designs
• Experience supporting and guiding development teams
• Expertise in application design patterns and processes
• Prior experience in an Information Services/Information Technology environment with good eye for business
• Expertise in Continuous Integration and Deployment methods delivered as part of an agile team

Desirable skills & experience

• Salesforce integration architectures and patterns
• Salesforce HealthCloud and/or Salesforce Communities and/or Salesforce Voice and/or Adobe Web
• Proven experience of managing and coaching/mentoring offshore teams of developers
• Proven experience of developing and managing relationships with 3rd party suppliers
• Experience of working within a quality and compliance environment and application of policies, procedures, and guidelines

WHY JOIN US?

We’re a network of entrepreneurial self-starters who contribute to something far bigger. There’s a diversity of expertise in our Technology group that’s unique to AstraZeneca – it allows us to dive deep into exploring new leading-edge technology. We enable AstraZeneca to perform at its peak by delivering world-class technology and data solutions, unlocking the potential of science. We optimise and evolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification.

A place to be open and transparent – we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact.

Technology at AstraZeneca is a home for purposeful disruptors!

SO, WHAT NEXT?

If reading the above has tickled your senses and you’re ready to join us, hit the apply button and we look forward to reviewing your application soon.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.