Director, Global Patient Safety - Learning & Development

Job Title: Director, Global Patient Safety Learning & Development

Location: Warsaw, Poland

Hybrid Model: 3 days per week in office

Introduction to role

As the Global Patient Safety (GPS) Learning & Development (L&D) Director, you will lead the delivery of training and capability frameworks that ensure our Patient Safety organization as the skills to deliver the AstraZeneca ambition. Partnering with the L&D Associate Director, you will manage priority training projects end to end - implementation, communication, compliance, performance - while building strong relationships across Patient Safety, CMO groups, QA/Compliance, IS/IT, and Science Units.

What you’ll do

• Enhance the quality and delivery of training in collaboration with business and process owners.

• Use digital and AI tools to improve the efficiency and quality of skill-based learning.

• Lead the GPS Academy, defining, maintaining, and continuously improving training activities with Science Units.

• Partner with leaders to develop training solutions that improve capabilities and drive regulatory compliance.

• Lead the annual assessment of capability and L&D needs, with prioritization and phased delivery.

• Support line managers with effective training and periodic updates on procedural changes.

• Design and oversee training approaches and materials; engage SMEs/external resources to develop content.

• Advise on training evaluation approaches; collect and analyze metrics to drive continuous improvement.

• Participate in AZ L&D delivery and strategic networks; collaborate across organizations in remit.

• Contribute to cross-AZ initiatives to improve training and L&D.

• Support Process Owners with standardized process awareness sessions, templates, repositories, and scheduling.

• Develop content outlines for eLearning and instructor-led courses; create storyboards, knowledge checks, interactive exercises, and assessments.

• Design and deliver workshops, classroom training, and virtual webinars, with facilitator/participant guides.

• Ensure the AZ learning management platform is used to assign and track training; maintain audit-ready records.

• Manage vendor relationships, including SOWs, approvals, project initiation, progress, closure, and communications.

Essential skills/experience

• Training strategy & delivery: Leads enterprise programs in regulated environments with measurable outcomes.

• Capability assessment & planning: Owns annual L&D needs, prioritization, and phased delivery.

• Regulatory compliance focus: Translates process/regulatory requirements into adoptable training; inspection-ready.

• Digital/AI-enabled learning: Applies tools to improve efficiency and quality of skill-based learning.

• Stakeholder/vendor management: Partners across Patient Safety/QA/IS and manages external L&D vendors/SOWs.

• LMS proficiency & metrics: Assigns/tracks training in LMS and uses KPIs to drive continuous improvement.

Desirable skills/experience

• Professional certifications: L&D, instructional design, or project/program management.

• Adult learning expertise: Practical application of adult learning principles and modern ID methods.

• Biopharma/GPS experience: Exposure to R&D or Patient Safety and collaboration with Science Units.

• Advanced AI learning tools: Experience with personalization, adaptive pathways, and learning analytics.

• Adult Learning Principles

Our purpose At AstraZeneca, we are united by our commitment to deliver life-changing medicines. In Global Patient Safety, we safeguard patients by ensuring our processes, capabilities, and people are trained and inspection-ready, so we can bring medicines to patients responsibly and reliably.

Ready to take the next step? Apply now and help elevate capability across Patient Safety

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.