【Alexion Japan】Associate_Director_Business Excellence_AI & Digital Strategy

his is what you will do:

The Associate Director of the Business Excellence Dept. AI & Digital Strategy plays a pivotal role in shaping and executing company-wide strategies that maximize corporate value through advanced AI, digital innovation, and data-driven decision-making. This position requires close collaboration with internal and external stakeholders to design mid- to long-term strategic plans, leverage emerging technologies, and identify new business opportunities. A core responsibility is to lead enterprise-level AI and digital transformation initiatives, driving cross-functional organizational change and embedding data strategy at the heart of business operations.

You will be responsible for:

• Lead the planning and execution of AI and Digital Transformation strategies
• Coordinate and promote cross-functional implementation of AI/Digital tools
• Design and deliver initiatives to enhance employee AI literacy
• Explore and assess emerging technologies through collaboration with external vendors
• Develop and implement enterprise-wide Data Strategy, including governance, quality, and analytics frameworks
• Drive data-driven decision-making by embedding advanced analytics and predictive modeling into business processes
• Establish AI ethics and compliance standards to ensure responsible innovation
• Measure and optimize ROI of AI/Digital initiatives through robust KPIs and performance dashboards
• Implement and optimize CRM systems to enhance customer engagement and experience
• Leverage AI-driven CRM analytics to personalize customer interactions and predict future needs

You will need to have:

• Experience in leading cross-functional projects through collaboration with multiple departments.
• Advanced knowledge of AI and digital technologie is preferred.
• Interpersonal, negotiation, meeting facilitation and presentation skills, as well as strong verbal and written communication skills.
• Willingness to accept variety of assignments, highly motivated, a self-starter, and performs well under stress.
• Ability to build and manage collaborative relationships at all levels inside and outside of the organization.
• Strategic thinking including the ability to incorporate the perspective of different stakeholders.
• Leadership that takes the initiative.
• Strong analytical and logical thinking skills, with proficiency in creating presentation materials (e.g., PowerPoint, Excel)
• Hands-on experience with AI-driven tools and digital platforms for business optimization and customer engagement is preferred.
• Knowledge of CRM systems and ability to leverage AI-powered CRM analytics are preferred.
• Fluency in Japanese required; proficiency in English is preferred.

We would prefer for you to have:

• Scientific and commercial knowledge of the rare disease space
• Advanced degree such as an MBA
• Certifications or qualifications in AI and data-related fields
• Capability to measure ROI of AI/Digital initiatives using KPIs and performance dashboards

Date Posted

Closing Date

Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com. Alexion participates in E-Verify.