Skip to main content
Search roles

Local Case Intake Advisor, GBS Patient Safety - Hebrew

Posted date May. 24, 2025
Contract type Full time
Job ID R-227488
Apply now

Why choose AstraZeneca Portugal?

As an exciting and emerging leader in pharma and biotech, we're pushing the boundaries of science to deliver life-changing medicines to patients. This is where breakthroughs born in the lab become transformative medicine for the world's most complex diseases. Voted the best company to work for in Portugal 2023/24, AstraZeneca provides the thrill of a start-up within the security of a global firm that brings new challenges and pathways for a fulfilling career.

If you’re ready to make a difference, join our Global Hub in Corporate Affairs, Human Resources, Finance, Information Technology, Marketing, Global Business Services or Procurement. Bring your potential to our evolving team today.

Who do we look for?

Calling all dynamic, ambitious team players. At AstraZeneca, we empower people like you to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. Here, you'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

We're on the lookout for diverse minds inspired by difference who want to reach another level in their careers. Bold disrupters who confidently rise to challenges as fearless entrepreneurs. People who want to make a meaningful impact led by science in an organisation where global meets local. Join one of our offices in Lisbon and discover a culture of openness and vibrancy where diverse perspectives are encouraged and valued. Your work will have a real impact, no matter your level or function.

Success Profile

Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.

Tech innovators

Make a greater impact through our digitally enabled enterprise. If you're technology-savvy and have a digital mindset, you can use your skills and experience to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Dynamic

In a constantly evolving environment dedicated to innovation, you'll use your strong sense of purpose to provide outstanding contributions. Although we're a global company, our Global Hub operates like a start-up, allowing you to work autonomously. Bring your fearlessness of improving patient outcomes, and we'll encourage your personal success.

Ambitious

Play your part in progressing a world-leading pipeline. Here, you'll improve patients' lives now and better the future of humanity. With our opportunities for continuous development, you'll exhibit your passion and potential to go beyond the expected — and grow in your career with our support.

Team players

Your unique perspectives make our ambitions and capabilities possible. Our culture of openness, sharing and giving allows everyone to speak up and express their ideas. In an open atmosphere of camaraderie and support, we rely on each other to further our progress and drive much-needed change.

Responsibilities

Job ID R-227488 Date posted 05/24/2025

Introduction to role

Are you ready to make a difference in patient safety? As a Local Case Intake Advisor, you'll be at the forefront of managing the intake, processing, and reporting of individual case safety reports (ICSRs) at the local level.

This pivotal role supports specific local Marketing Companies, ensuring compliance with AstraZeneca and national regulatory requirements. You'll serve as the primary liaison between these Marketing Companies and GBS-PS, working under the guidance of Case Intake Team Managers.

Expect to deliver routine activities independently, resolve moderate scope and complexity problems, and conduct interactions consistent with company values and compliance standards. Dive into a dynamic environment where your expertise will contribute to life-changing medicines!

Accountabilities

  • Support Individual Case Safety Reports (ICSRs) processing and handling, including adverse event reporting from clinical and post-marketed sources for AstraZeneca products.
  • Assist with Health Authority interactions for ICSR-related queries.
  • Contribute to effective operational implementation of the Quality Management System appropriate to the GvP discipline.
  • Provide Patient Safety expertise and guidance within the local Marketing company related to issue management for key products.
  • Participate in ad-hoc local Marketing Company projects.

Essential Skills/Experience

  • Support provision of pharmacovigilance activities including local processes, procedures, and systems for collection, reporting, and tracking of Adverse Events (AEs).
  • Review, assess, and process safety data from various sources, distributing reports following applicable regulations and SOPs.
  • Identify Product Quality Complaint (PQC) and Product Security complaints.
  • Promptly support responses to regulatory authority queries related to Patient Safety.
  • Implement Corrective and Preventative Actions in the event of local non-compliance.
  • Conduct reconciliations ensuring accuracy of pharmacovigilance data transferred and received.
  • Screen regulatory authority database periodically for adverse events.
  • Perform literature search and related activities for MC product portfolio if required.
  • Undertake manual follow-up disseminating clear information based on approved call scripts.
  • Maintain filing and archiving practices of patient safety documents.
  • Actively contribute to maintaining Good Pharmacovigilance Practice.
  • Support external service providers to meet company and local regulatory PV requirements.
  • Assist the local PS team in audits or regulatory authority inspections.
  • Complete all required patient safety trainings and obtain access to relevant systems.
  • Maintain current knowledge of relevant country regulatory authority regulations.
  • Fluent in Hebrew with strong commands in English

Desirable Skills/Experience

  • Influencing and Conflict Resolution skills.
  • Medical knowledge in company Therapeutic Areas.
  • Project management experience.
  • Successful participation in above-market projects.
  • Audit & Inspection experience.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca offers an environment where meaningful work makes a bigger impact. As part of a global team dedicated to excellence and breakthroughs, you'll have the opportunity to genuinely impact patients' lives. Join us during an exciting time of growth through innovation, where you can shape our journey by reimagining how we work. Here, every person plays a part in our story—speak up, take initiative, and make it yours. With an unstoppable drive to learn, we are problem-solvers by nature, taking every opportunity to dig into complex challenges. Be part of a relationship-driven community where collaboration is key, and together we celebrate successes.

Ready to take action?

Apply now and become a trusted partner in our fast-growing organization!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

50056664 C CDPG Finance

Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

What we offer

We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.

Aligned to performance

Our approach is designed to deliver great performance — stimulating our commercial growth, scientific advancement, collaboration and personal development. Never standing still, you'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career.

Balanced

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. Typical benefits include healthcare, life insurance and long-term savings, and in many markets, there’s a range of benefits for you to tailor.

Holistic

We're at our best and most creative when drawing on our different views, experiences and strengths. Being valued for who you are and the difference you bring is at the heart of our culture — and you’ll be rewarded when you create authentic connections to our purpose.

Sustainable

Our two offices in Lisbon combine comfort with sustainability. From renewable energy, a zero-plastic scheme, electric vehicles and food waste reduction initiatives to sustainable reward practices, we're realising our ambition to harness the power of science to build a healthy future for everyone everywhere.

We’ll keep you up to date

Sign up to be the first to receive job updates

Interested InPlease select a category or location option. Click “Add” to create your job alert.

By signing up, I acknowledge I have read the AstraZeneca privacy policy, and I wish to receive email communications and SMS communications. I understand I can opt-out from receiving email and SMS communications at any time.

Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.