Why choose AstraZeneca Portugal?
As an exciting and emerging leader in pharma and biotech, we're pushing the boundaries of science to deliver life-changing medicines to patients. This is where breakthroughs born in the lab become transformative medicine for the world's most complex diseases. Voted the best company to work for in Portugal 2023/24, AstraZeneca provides the thrill of a start-up within the security of a global firm that brings new challenges and pathways for a fulfilling career.
If you’re ready to make a difference, join our Global Hub in Corporate Affairs, Human Resources, Finance, Information Technology, Marketing, Global Business Services or Procurement. Bring your potential to our evolving team today.
Who do we look for?
Calling all dynamic, ambitious team players. At AstraZeneca, we empower people like you to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. Here, you'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
We're on the lookout for diverse minds inspired by difference who want to reach another level in their careers. Bold disrupters who confidently rise to challenges as fearless entrepreneurs. People who want to make a meaningful impact led by science in an organisation where global meets local. Join one of our offices in Lisbon and discover a culture of openness and vibrancy where diverse perspectives are encouraged and valued. Your work will have a real impact, no matter your level or function.
Success Profile
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.
Tech innovators
Make a greater impact through our digitally enabled enterprise. If you're technology-savvy and have a digital mindset, you can use your skills and experience to transform and optimise our operations, helping us deliver meaningful work that changes lives.
Dynamic
In a constantly evolving environment dedicated to innovation, you'll use your strong sense of purpose to provide outstanding contributions. Although we're a global company, our Global Hub operates like a start-up, allowing you to work autonomously. Bring your fearlessness of improving patient outcomes, and we'll encourage your personal success.
Ambitious
Play your part in progressing a world-leading pipeline. Here, you'll improve patients' lives now and better the future of humanity. With our opportunities for continuous development, you'll exhibit your passion and potential to go beyond the expected — and grow in your career with our support.
Team players
Your unique perspectives make our ambitions and capabilities possible. Our culture of openness, sharing and giving allows everyone to speak up and express their ideas. In an open atmosphere of camaraderie and support, we rely on each other to further our progress and drive much-needed change.
Responsibilities
AstraZeneca (AZ) has a bold aspiration to improve the lives of 200 million patients delivering 20 new medicines to patients by 2030. This role is critical in contributing to AZ’s long-term ambition. Global Business Services (GBS) is growing to support critical functions across the whole Enterprise. This role will be specifically focused on defining and delivering GBS opportunities within the R&D areas of the business.
GBS is enhancing its customer focus by establishing Research & Development (R&D) Services to improve alignment and strengthen our relationships with SET areas. R&D Services is a key element of the GBS Bold Ambition, driving our vision to enable AstraZeneca to change and grow at speed. Between now and 2030 10 new R&D capabilities are to be established, ensuring that GBS can offer the broad range of services required to support AZ ambitions.
This role is responsible forleading and managing Lisbon GBS Patient Safety functions,ensuringtimely and accurateprocessing and reporting of local adverse event cases. Leading a team of c.20, this role requires a combination of leadership skills, a deep understanding of global pharmacovigilance regulations, and experience in the delivery of services that meet and exceed client expectations.
The successful candidate will act as a PV Subject Matter Expertcollaborating with cross-functional teams and stakeholdersto develop and deliver process excellence in line with agreed SLAs and performance KPIs.
Accountabilities & Responsibilities :
Regulatory Compliance
Ensure compliance with global regulatory requirements, including timely submission of appropriate Regulatory Reports
Serve as a subject matter expert during audits and inspections related to case intake processes within the hub
Leadership & Team Management
Lead and manage the Case Intake Team Managers and teams, ensuring appropriate guidance, training, and performance management to maintain high-quality standards
Maintain appropriate staffing levels in the hub, overseeing recruitment of new staff where required.
Ensure that training and development of GBS PS staff results in consistent and compliant knowledge and skills within the hub
Service Delivery & Process Improvement
Oversee the daily operations of the hub, ensuring efficient processing and reporting of adverse event cases within regulatory timelines
Monitor and analyse case intake metrics for the hub, preparing reports on key performance indicators (KPIs) and identifying areas for improvement
Annual update and testing of local Business Continuity Process (BCP)
Implement and maintainstandardised operating procedures (SOPs) for case intake and processing, ensuring consistency with global pharmacovigilance practices
Contribute to the development and optimisation of global patient safety processes, systems and tools, including automation solutions
Relationship Management
Collaborate with GBS Patient Safety Hub Directors and the Global Patient Safety (GPS) team to improve processes and share best practices
Work closely with internal stakeholders to grow and develop the function to support and enhance the wider GBS Business goals
General
Dedicate time to self-development to ensure industry knowledge is kept up to date and personal objectives are achieved
Work closely with GBS R&D Teams in the successful design and delivery of Business projects
Education, Qualifications, Skills, and Experience :
Essential
Education: Degree in relevant field or equivalent experience
Minimum of 5-7 years of experience inpharmacovigilance, with at least 3 years in aleadership role
In-depth knowledge of global and regional pharmacovigilance regulations
Knowledge of key industry standards andregulations that influence Global Patient Safety
Exceptional attention to detail and commitmentto maintaining high-quality standards in caseprocessing and reporting
Strong analytical and problem-solving skills,with the ability to interpret data and driveprocess improvements
Ability to work in a fast-paced environment,manage multiple priorities, and meet tightdeadlines
Excellent leadership and team managementskills, with the ability to motivate and developstaff in a multicultural environment
Excellent communication skills, both writtenand verbal, with the ability to interact effectivelywith internal and external stakeholders across different regions
Excellent written and verbal communication skills in English
Desirable
Education: Higher Degree (MBA, PHD) preferred in relevant field
Proficiency in safety databases, ideally Argus, and case management systems
Experience in delivering wide-scale transformation change programmes and projects
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Reasons to Join
Thomas Mathisen
There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.
Christine Recchio
Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.
Stephanie Ling
There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.
What we offer
We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.
Aligned to performance
Our approach is designed to deliver great performance — stimulating our commercial growth, scientific advancement, collaboration and personal development. Never standing still, you'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career.
Balanced
An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. Typical benefits include healthcare, life insurance and long-term savings, and in many markets, there’s a range of benefits for you to tailor.
Holistic
We're at our best and most creative when drawing on our different views, experiences and strengths. Being valued for who you are and the difference you bring is at the heart of our culture — and you’ll be rewarded when you create authentic connections to our purpose.
Sustainable
Our two offices in Lisbon combine comfort with sustainability. From renewable energy, a zero-plastic scheme, electric vehicles and food waste reduction initiatives to sustainable reward practices, we're realising our ambition to harness the power of science to build a healthy future for everyone everywhere.
We’ll keep you up to date
