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Contract Operations Coordinator

Posted date Aug. 30, 2024
Contract type Full time
Job ID R-205267
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Why choose AstraZeneca Portugal?

As an exciting and emerging leader in pharma and biotech, we're pushing the boundaries of science to deliver life-changing medicines to patients. This is where breakthroughs born in the lab become transformative medicine for the world's most complex diseases. Voted the best company to work for in Portugal 2023/24, AstraZeneca provides the thrill of a start-up within the security of a global firm that brings new challenges and pathways for a fulfilling career.

If you’re ready to make a difference, join our Global Hub in Corporate Affairs, Human Resources, Finance, Information Technology, Marketing, Global Business Services or Procurement. Bring your potential to our evolving team today.

Who do we look for?

Calling all dynamic, ambitious team players. At AstraZeneca, we empower people like you to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. Here, you'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

We're on the lookout for diverse minds inspired by difference who want to reach another level in their careers. Bold disrupters who confidently rise to challenges as fearless entrepreneurs. People who want to make a meaningful impact led by science in an organisation where global meets local. Join one of our offices in Lisbon and discover a culture of openness and vibrancy where diverse perspectives are encouraged and valued. Your work will have a real impact, no matter your level or function.

Success Profile

Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.

Tech innovators

Make a greater impact through our digitally enabled enterprise. If you're technology-savvy and have a digital mindset, you can use your skills and experience to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Dynamic

In a constantly evolving environment dedicated to innovation, you'll use your strong sense of purpose to provide outstanding contributions. Although we're a global company, our Global Hub operates like a start-up, allowing you to work autonomously. Bring your fearlessness of improving patient outcomes, and we'll encourage your personal success.

Ambitious

Play your part in progressing a world-leading pipeline. Here, you'll improve patients' lives now and better the future of humanity. With our opportunities for continuous development, you'll exhibit your passion and potential to go beyond the expected — and grow in your career with our support.

Team players

Your unique perspectives make our ambitions and capabilities possible. Our culture of openness, sharing and giving allows everyone to speak up and express their ideas. In an open atmosphere of camaraderie and support, we rely on each other to further our progress and drive much-needed change.

Responsibilities

Job ID R-205267 Date posted 08/30/2024

Contract Operations Coordinator

Lisbon, Portugal

Close date: 11th June 2024

About the role
Join our dynamic team as a Contract Operations Coordinator, a key role within the E3S team of the GBS unit. This is an exciting opportunity to be part of a growing team, where we are actively building a group of skilled professionals to drive our business forward.

This position is pivotal in leading and ensuring accurate and compliant processing of contracting requests in accordance with policies, procedures, regulations, and transparency/disclosure reporting requirements. The role also provides payment support related to management of associated payments when required. A successful candidate will have a project management mentality with a focus on responsiveness, partnering to conduct operational tasks to ensure accuracy and completeness of requirements and will provide guidance to partners (customers), management, and peers. 

Accountabilities
As a Contract Operations Coordinator, you will be responsible for reviewing and ensuring the completeness of incoming External Expert/Patient engagement applications and requests. You will coordinate the triaging of these requests to the appropriate reviewer and business area, offering guidance to guarantee the acquisition and retention of required approvals. You will perform preliminary reviews to safeguard against contracting with any individual or entity that is debarred, excluded, or restricted for any reason from doing business with the organization. You will ensure the timely receipt of executed letters of agreement (LOA) and contracts in accordance with service level agreements before the program start date. Coordinating provider requests for changes to LOAs/contracts is another key responsibility. You will be accountable for collecting data elements to ensure adherence to physician payment reporting requirements for Open Payments, EFPIA, and other state and country regulations. This accountability extends to ensuring accurate and timely requests for required payment information by facilitating the timely receipt of necessary documents and collaborating with the payment team.

Essential Skills/Experience:
- Bachelor’s degree
- Strong technical/systems experience and skills (e.g., iBuy, Coupa, SAP, Excel, SharePoint, etc.)
- Ability to quickly learn and work within AZ administrative tools and multiple processes
- Ability to handle multiple priorities and adjust workload as business needs require
- Demonstrated ability to project manage and organize each activity by working with and managing customers
- Demonstrated ability to lead budget owners through the contracting process and follow standard operating procedures and working instructions
- Understanding of SAP and purchase to pay systems/processes, procurement
- Demonstrated strong attention to detail and strong organizational skills
- Capable of working independently
- Excellent written and verbal communications skills (English is the corporate language)
- Experience working with cross-functional teams and demonstrated ability to partner effectively with others
- High ethical standards, honest, operating with absolute discretion

Desirable Skills/Experience:
- Demonstrated experience in a similar role or demonstrated ability to manage simple to complex projects/contracts
- Prior experience in the biopharmaceutical industry (Sales, Marketing, Research & Development, Compliance, Legal, Procurement) or a consulting firm working with pharmaceutical clients
- Familiarity with the technical and functional elements of requirements including but not limited to compliance, legislation (e.g., Physician Payment Sunshine Act, EFPIA), data sources/quality, and reporting
- Experience with compliance, finance, auditing, quality assurance/control, SOX and/or risk management  
- Global / cross-cultural experience

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn't mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca?
Join a team that supports the delivery of life-changing medicines for patients by enabling the rest of the business to run effectively and harness our transformative science. We're on a journey of growth and evolution to find better ways to translate value for the business and our patients. As a multi-cultural team, we are a winning combination of deep process knowledge, business acumen, and hard work. We always go the extra mile for the collective good of the team. And with a deep personal connection to our patients, there's nowhere we'd rather be. Be proud to work at a leading business where your contribution benefits the lives of patients across the world.

Ready to make a difference? Apply today and join us in our mission to create better health for a better world!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

10000975 C ADCA

Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

What we offer

We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.

Aligned to performance

Our approach is designed to deliver great performance — stimulating our commercial growth, scientific advancement, collaboration and personal development. Never standing still, you'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career.

Balanced

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. Typical benefits include healthcare, life insurance and long-term savings, and in many markets, there’s a range of benefits for you to tailor.

Holistic

We're at our best and most creative when drawing on our different views, experiences and strengths. Being valued for who you are and the difference you bring is at the heart of our culture — and you’ll be rewarded when you create authentic connections to our purpose.

Sustainable

Our two offices in Lisbon combine comfort with sustainability. From renewable energy, a zero-plastic scheme, electric vehicles and food waste reduction initiatives to sustainable reward practices, we're realising our ambition to harness the power of science to build a healthy future for everyone everywhere.

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Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.