Why choose AstraZeneca India?
Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.
The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.
Who do we look for?
Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.
Success Profile
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.
Tech innovators
Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.
Ownership takers
If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.
Challenge seekers
Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.
Proactive collaborators
Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.
Responsibilities
Job Title: Vendor Managed Service (VMS) Analyst
Career Level - C3
Introduction to role
As a Vendor Managed Services (VMS) Analyst, you will be instrumental in ensuring the accuracy and timeliness of supplier data creation in our systems, thereby enabling seamless and compliant purchasing and financial transactions. Your primary responsibility will be to provide support to business users, guiding them through the supplier onboarding and maintenance process in ServiceNow while proactively addressing any challenges they encounter. You will collaborate closely with diverse teams including Third Party Risk Management, Data Management Team, Finance Helpdesk, IT support, Procurement, Finance, and Purchase to Pay, among others.
We are seeking a candidate with a strong customer focus, an improvement mindset, eagerness to learn, a can-do attitude, and exceptional collaboration skills. The role will primarily support AZ users in Europe within a global environment.
Accountabilities
Deliver supplier onboarding activities (creation, extension, change, deactivation, activation, etc.) within agreed SLAs and KPI targets.
Communicate with AZ users to guide them effectively through the supplier onboarding process, minimizing rejections and delays, and providing timely updates on their requests.
Collaborate with various teams within Supplier OnBoarding, the wider Global Data Office (GDO), and other relevant departments to ensure best-in-class customer service.
Regularly follow up on open cases to ensure timely completion and avoid backlogs.
Interact with AZ suppliers in a professional manner when collecting supplier data or information required for the Supplier Diversity program.
Provide backup support within the team when required.
Identify and drive improvement opportunities where applicable.
Support process design changes and systems testing (UAT).
Actively participate in the implementation of necessary system or process changes to drive productivity, ensure compliance, and improve user experience.
Address more complex issues with the appropriate teams in the organization to achieve permanent problem resolution.
Achieve objectives in a timely and accurate manner.
Essential Skills/Experience
Strong interpersonal skills and a customer-focused mindset. Previous experience in a training or stakeholder relationship role would be beneficial.
Proven problem-solving abilities, a proactive approach to issue resolution, attention to detail, and strong follow-up skills.
Understanding of the Buying process (Purchase to Pay).
Minimum 2 years of experience in at least one of the following areas: supplier onboarding, buying, data management, or accounts payable processes.
Proficiency in ServiceNow, MDG/SAP with at least 2 years of hands-on experience.
Confident when speaking and presenting to small groups internally for knowledge sharing.
Previous experience in a shared services center or an internationally set up organization.
Fluent in English (speaking and writing); knowledge of an additional European language (e.g., German, Spanish, Swedish, French) would be useful but is not required.
Advanced Microsoft Excel skills for data analysis, pivots, etc.
Previous experience with other supplier onboarding systems would be advantageous.
Ability to apply (Gen)AI tools (e.g. Microsoft Co-Pilot, internal ChatGPT solution, etc.) in daily job or in specific projects would be advantageous.
Desirable Skills/Experience
N/A
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
At AstraZeneca, you will be part of a team of specialists that is valued and essential to our growth. Our role is crucial during this time of evolution for AstraZeneca. If you want to make an impact, this is the place to do it. We encourage entrepreneurial and innovative thinking to make things happen in a creative yet rigorous environment. Our strength lies in our global, diverse network where we work seamlessly and inclusively together. The business is committed to investing in our growth and development, keeping us ahead of our peers. Here you have the remit to work on things that you wouldn't get at other large organizations. It means there's even more potential to impact the business through specialist capabilities, technical expertise, and strategically important work.
Ready to make a difference? Apply now!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Reasons to Join
Thomas Mathisen
There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.
Christine Recchio
Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.
Stephanie Ling
There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.
What we offer
We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.
Lifelong learning
Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.
Autonomy and reward
Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.
Health and wellbeing
An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.
Inclusion and diversity
Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.