Why choose AstraZeneca India?
Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.
The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.
Who do we look for?
Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.
Success Profile
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.
Tech innovators
Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.
Ownership takers
If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.
Challenge seekers
Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.
Proactive collaborators
Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.
Responsibilities
Job Title: Platform Reliability Engineer
Career Level - E
Introduction to role:
Join us as a Platform Reliability Engineer in our Commercial IT – SSD, Data, Analytics and AI Platform Success Team. Your primary focus will be to ensure the stability, performance, and reliability of our Data, Analytics, and AI systems. You will bridge the gap between development and operations by generating insights into sub-optimal processes and optimization opportunities. This role offers an exciting opportunity to integrate Agile, Lean and SaFe practices within monitoring and observability initiatives and to continuously improve delivery cycle times.
Accountabilities:
As a Platform Reliability Engineer, you will be responsible for the evaluation, selection, and deployment of monitoring & observability technologies. You will manage and maintain monitoring infrastructure, ensuring it aligns with industry best practices. You will collaborate with DevOps, CriticalOps and IT leadership teams to understand system requirements and design effective monitoring strategies. You will also develop and implement monitoring solutions for infrastructure, applications, and services.
AstraZeneca is a global, innovation-driven biopharmaceutical business with a primary focus on the discovery, development and commercialization of prescription medicines. Our purpose as a company is to push the boundaries of science to deliver life-changing medicines and greater efficiency & innovation in healthcare.
As science moves forward, technology needs to keep pace. AstraZeneca has created a world class IT organization by radically reinventing the current IT operating model and organization design; supplier ecosystem optimization and insourcing; establishment of a network of global Technology Centers; significant Infrastructure and Technology transformation; cultural change and risk management.
As an individual contributor within the Commercial IT – SSD, Data, Analytics and AI Platform Success Team the Platform Reliability Engineer, responsibilities include the following:
·Ensuring the stability, performance and reliability of Data, Analytics and AI systems by implementing and maintaining robust monitoring and observability solutions
·Primary focus will be to design, deploy, and manage monitoring tools and practices that provide insights into the health and performance of our data infrastructure and analytics processes
·Help bridge gap between development and operations by generating insights into sub-optimal processes and optimization opportunities.
·Maintaining working knowledge of platform architecture and business acumen
·Ability to integrate Agile, Lean and SaFe practices within monitoring and observability initiatives and to continuously improve delivery cycle times
·Exploring and implementing new ways to automate systems - Designing and testing automation processes, identifying quality issues and supporting IT platform teams to eliminate defects and errors with product and platform development.
Experience leveraging AIOps capabilities to uplift existing production operations
Technology/Tool Management
- Responsible for the evaluation, selection, and deployment of monitoring & observability technologies (internal or market available) suitable for the organization’s needs – this includes creation of effective business case(s) to influence investment and innovation
- Manage and maintain monitoring infrastructure, ensuring it aligns with industry best practices
Monitoring & Observability Practice Management
- Collaborate with DevOps, CriticalOps and IT leadership teams to understand system requirements and design effective monitoring strategies that align with organizational goals and objectives
- Establish key metrics and KPIs that enable insights and analytics to achieve data-driven continuous improvement backlog
- Provide training and support to other teams on using monitoring tools effectively
- Create and maintain documentation for monitoring and observability practices, including standard operating procedures and best practices
- Stay abreast of industry trends, emerging technologies, and best practices related to monitoring and observability platforms
Monitoring & Observability Implementation & Operations
- Develop and implement monitoring solutions for infrastructure, applications, and services
- Design and configure alerting mechanisms to deter and respond to potential issues proactively
- Use monitoring tools to identify and troubleshoot issues in real-time
- Collaborate with other teams to resolve incidents promptly and prevent reoccurrence
- Analyze monitoring data to identify performance bottlenecks and areas for improvement
- Work with development and operations teams to optimize system performance based on monitoring insights
- Implement automation scripts and workflows to streamline monitoring processes
- Integrate monitoring solutions with existing frameworks for seamless operation
- Identify and evaluate “self-healing” opportunities based on production issue trend analysis to inform AIOps roadmap
Essential
- Degree level education in computer science, information technology, or a related field
- Proven experience as a monitoring and observability engineer or a similar role
- Proficient in developing monitoring capabilities and configuring integration with tools such as Prometheus, Grafana, Splunk, SumoLogic, DataDog, DynaTrace, etc.
- Strong scripting skills (e.g., Python) for automation in data environments
- Familiarity with logging, tracing, and APM (Application Performance Monitoring) solutions
Desirable
- Customer engagement experience
- Knowledge of data processing frameworks (e.g. Apache Spark) and data storage solutions (e.g. data lakes, warehouses)
- Experience with data orchestration tools (e.g. Apache Airflow)
- Understanding of data lineage and metadata management
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn't mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
Why AstraZeneca?
Join us at a crucial stage of our journey in becoming a digital and data-led enterprise. Make the impossible possible by building partnerships and ecosystems, creating new ways of working and driving scale and speed to deliver exponential growth. Focused and committed, and backed with the investment to succeed, we're driving cross-company change to disrupt the entire industry. Our work unlocks the potential of science. We optimise and revolutionise AstraZeneca by maximising efficiencies and finding new ways to drive productivity. From automation to data simplification.
Ready to make a difference? Apply today and be part of a team that has the backing to innovate, disrupt an industry and change lives.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Reasons to Join
Thomas Mathisen
There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.
Christine Recchio
Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.
Stephanie Ling
There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.
What we offer
We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.
Lifelong learning
Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.
Autonomy and reward
Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.
Health and wellbeing
An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.
Inclusion and diversity
Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.
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