Why choose AstraZeneca India?
Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.
The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.
Who do we look for?
Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.
Success Profile
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.
Tech innovators
Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.
Ownership takers
If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.
Challenge seekers
Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.
Proactive collaborators
Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.
Responsibilities
Job Title: Omnichannel Associate Solution Owner
Career Level: D2
Introduction to role
The Omnichannel Associate Solution Owner plays an integral role in ensuring the delivery of our brand websites and the One AZ project. This person will be responsible for ensuring appropriate processes are followed by the site assembly team and ensuring that we deliver our website as per the business requirements with high quality. Furthermore, this role will also encompass the responsibility of participating in Product governance and ensuring all the requirements are available for the assembly team in terms of configuring new features. They will also lead the project for One AZ so that the sites are delivered in EUCAN & US with high quality.
Our business stakeholders have high expectations for quality and efficiency. As such, this person must be adept at managing multiple (and sometimes competing) priorities while ensuring quality and timely deliverables for our end customers.
Accountabilities
- Responsible for driving the OneAZ Product version/feature
- Implementation into market OneAZ Websites
- Participation in One AZ governance meeting
- Participation in training demos & performing component authoring of demoed component in lower environment
- Providing sign off to the training provided on behalf of operation team
- Be Point of contact for operation team for any queries in relation to technical component
- Provide proactive suggestion in terms of continuous improvement that needs to be done for authoring/site assembly.
- Ensuring time to time training of all Assembly team from Vendors.
- Excellent project management skills for coordinating & tracking brief deviations, customize implementation as well as plan execution of portal.
- Design & build various web components to ensure our website content & functionality is working as expected and work with various teams to ensure an auto-alert is sent to appropriate team members if in case of any issues/anomalies.
- Document any gap in standards or process for reference and to improve efficiency.
- Provide feedback to team members and contact with the team on a regular basis to resolve unresolved concerns.
- Actively participate in the monthly Governance meeting and provide the key highlights, challenges & opportunities in Web QA space.
- Review the content issues from the governance meetings/retrospective governance decks and set a checklist to prevent any future issues
- Actively drive and participate in Bi-weekly meeting to discuss any challenges with IT Team
- Review & sign off site hand documents and attend GO-NO-GO meetings.
- Work closely with the Dev team in the Hypercare period to ensure monitoring solutions are in place
- Work with developers, designers, product owners, and stakeholders to meet quality standards and user expectations.
- Act as an SME, guiding the team in site assembly best practices and HCP Portal operations.
- Gather customer feedback from key team members to ensure satisfaction with the quality of Website content, metrics & data.
- Work with IT team to discover and improve testing methodologies and tools.
- Monitor and report issues related to site structure, various page performance behaviors, broken links, website optimization tags, and other technical aspects, before and after deployment.
- Monitor and report the issues related to accessibility compliance standards.
- Utilizing a combination of automation and manual QA 80/20 to ensure the implementation of the newly released product features into market OneAZ websites, following the OneAZ E2E Delivery Process.
- Ensuring alignment with the relevant Content Delivery Managers to ensure minimal BAU impact on the market websites by timing Product/Feature implementations with content updates.
- Owning the documentation of the feature implementation per market and updating to reflect latest status in excel/word format on a common SharePoint.
- Joining the OneAZ Program Incremental planning and providing market impact assessment feedback on new features/functionalities of the Product during the PI prioritization.
Essential Skills/Experience
- 8+ years of experience in web development and testing.
- Strong technical acumen and expertise in AEM, HTML5, CSS3 & JS
- Demonstrates and adheres to best practices for web accessibility WCAG 2.1
- High level of expertise in website governance & operation
- Excellent Communication & Stakeholder management, along with problem solving & decision-making skills.
- Excellent written and verbal communication skills, with the ability to clearly convey technical and complex concepts and to tailor communications based on the audience.
- Knowledge of JIRA, Smartsheet & similar project management tools
- Ability to govern and hold accountability for third party vendors & media partners.
- Prior experience in Pharma domain would be an added advantage.
Desirable Skills/Experience
NA
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
Join an ambitious company that's on a mission to do more and be more. Help shape our journey towards becoming a tech-enabled enterprise. Encouraged to look to the future, think strategically, and innovate, we influence progress today. We are introducing new solutions and technology through our investment in automated processes. It's by driving greater consistency and efficiency that we will help accelerate our next chapter of growth.
If you want to make a change, this is the place to do it. Apply now!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Reasons to Join
Thomas Mathisen
There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.
Christine Recchio
Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.
Stephanie Ling
There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.
What we offer
We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.
Lifelong learning
Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.
Autonomy and reward
Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.
Health and wellbeing
An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.
Inclusion and diversity
Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.
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