Why choose AstraZeneca India?
Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.
The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.
Who do we look for?
Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.
Success Profile
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.
Tech innovators
Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.
Ownership takers
If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.
Challenge seekers
Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.
Proactive collaborators
Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.
Responsibilities
Job Title: Infrastructure Business Analyst & Governance Lead
GCL - D3
Introduction to role
Are you ready to disrupt an industry and change lives? As an Infrastructure Business Analyst & Governance Lead, you'll play a pivotal role in transforming our ability to develop life-changing medicines. This dual role combines strategic business analysis with hands-on service management, ensuring the end-to-end delivery, performance, and continuous improvement of IT infrastructure services. You'll act as a bridge between technical teams and business partners, gathering and analyzing infrastructure requirements, finding opportunities for process optimization, supporting project execution, and aligning infrastructure services with business needs. Join us at a crucial stage of our journey in becoming a digital and data-led enterprise!
Accountabilities
In this dynamic role, you'll be responsible for driving productivity improvements, fostering effective team collaboration, and delivering IT change across multiple locations and functions. You'll track performance metrics, develop dashboards for continuous service improvement, and manage stakeholder engagement. Your expertise will guide the planning, testing, and implementation of infrastructure projects, ensuring alignment with strategic goals.
Essential Skills/Experience
- Business Alignment: Identify and prioritize business requirements across partners, using expertise to propose solutions aligned with strategic goals.
- Solution Development: Collaborate with business and IT to define solutions, estimate cases, and provide detailed justifications for investment and benefits realization.
- Data-Driven Insights: Gather and analyze relevant data to uncover trends and support informed, high-impact business decisions.
- Team Performance: Drive productivity improvements and foster more effective ways of working within the team.
- Change Delivery: Demonstrable experience delivering IT change across multiple locations/functions and translating technical details into business-friendly language.
- Communication & Influence: Strong presentation skills; able to clearly communicate complex ideas to diverse audiences and influence key partners.
- Partner Engagement: Effective management and collaboration with both business and IT partners.
- Infrastructure Monitoring: Track performance, utilization, and service metrics to inform decisions.
- Reporting: Develop dashboards and reports for continuous service improvement.
- Trend & Risk Management: Identify patterns, risks, and improvement opportunities to optimize service delivery.
- Project Support: Assist in planning, testing, and implementing infrastructure projects, monitoring progress and resolving dependencies.
Desirable Skills/Experience
- 10+ years of experience as a Business Analyst, Service Management professional, or equivalent role.
- Solid understanding of IT infrastructure components and ITIL framework.
- Proficient in documentation and analysis tools such as Excel, JIRA, Confluence, and ServiceNow.
- Demonstrable experience working with complex, integrated systems; capable of applying creative and critical thinking to deliver exceptional business outcomes.
- Strong partner engagement, communication, and management skills, with excellent presentation and influencing abilities.
- Proven track record in gathering, documenting, and managing detailed business and technical requirements.
- Ability to navigate complex organizational structures to identify and engage the right expertise to support initiatives.
- Customer-focused attitude with strong facilitation and collaboration skills.
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
At AstraZeneca, we use technology to impact patients and ultimately save lives. As one purpose-led global organization, we push the boundaries of science to discover and develop life-changing medicines. Our work empowers the business to perform at its peak by combining ground breaking science with leading digital technology platforms. Here, you'll find a place to innovate, take ownership, and explore new solutions in a modern technology environment. With investment behind us, there's no slowing us down—join us in making a meaningful impact.
Ready to make a difference? Apply now to join our team!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Reasons to Join
Thomas Mathisen
There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.
Christine Recchio
Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.
Stephanie Ling
There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.
What we offer
We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.
Lifelong learning
Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.
Autonomy and reward
Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.
Health and wellbeing
An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.
Inclusion and diversity
Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.
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