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Director - Business Process Management

Posted date May. 15, 2025
Contract type Full time
Job ID R-226665
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Why choose AstraZeneca India?

Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.

The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.

Who do we look for?

Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.

Success Profile

Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.

Tech innovators

Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Ownership takers

If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.

Challenge seekers

Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.

Proactive collaborators

Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.

Responsibilities

Job ID R-226665 Date posted 05/15/2025

Title : Director - Business Process Management

GCL : F

Introduction to role:

Do you have expertise in, and a passion for, improving the way we run our business through excellent process management? Would you like to apply your expertise to impact the delivery of major capital projects within AstraZeneca?

Our Global Engineering (GE) team is at the forefront of innovation, establishing cutting-edge facilities worldwide where AstraZeneca advances science to deliver life-changing medicines. We scope, plan, and execute major capital projects across our Operations sites, ensuring maximum business lifecycle benefits. We also provide strategic advice, helping the business make informed asset decisions while integrating the latest technology. Sustainability is embedded in our work as part of AstraZeneca’s Ambition Zero Carbon initiative. Join us in driving change and shaping the future!

Accountabilities:

As the Global Engineering Business Process Management (BPM) Lead you will be driving the process excellence strategy and representing the function in global networks. Inspire and drive change by engaging with process users, business leaders, and partners to embed a process-centric culture across Global Engineering and the enterprise.

A key remit of the role is being the Business Process Owner (BPO) for the AZ Capital Project Delivery Process (CPDP). You will lead a process network team with skilled individuals from various regions and functions within GE. Your mission? To enhance capital project delivery on time, quality, and cost using BPM approaches and innovative digital technology.

Also, as our Chennai Tower Lead, you'll play a pivotal role in establishing GE's presence in Chennai, setting up the team, and driving culture through your leadership.

Other responsibilities include:

  • Drive standardization, simplification, and continuous improvement in the CPDP process and related sub-processes enabling the effective and efficient delivery of a Global Portfolio of Major Capital Projects.
  • Lead the development of process capability and culture across GE through BPM and Lean principles.
  • Establish a digital strategy for CPDP, incorporating new technology/digital tools to enhance performance and user experience.
  • Set strategic direction for CPDP in collaboration with the Executive Process Owner.
  • Define key metrics; monitor and improve performance for Major Capital Projects.
  • Participate in project assessments and evaluations during stage gate reviews of capital projects.
  • Manage relationships with key partners, both internal and external.

Essential Skills/Experience:

  • Proven track record of shaping and developing innovative solutions with significant impact within the business area or organization.
  • Strong leadership skills, experience from leading in a matrix organizational set-up.
  • Demonstrated application of behavioral, cultural, and business change methodologies in driving multi-functional improvement initiatives.
  • Excellent verbal and written communication and relationship-building skills with experience collaborating and sharing knowledge between global teams.
  • Outstanding influencing, listening, and coaching skills; ability to communicate with and influence all levels of the organization.

Educated to undergraduate degree level or higher in a technical or business field.

Desirable Skills/Experience:

Experience in program/project management with a consistent track record is advantageous. Experience working in a global organization with complex/geographical context is beneficial. Lean and BPM experience is crucial for success in this role.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, you'll find a strong connection to patients that drives us every day. United behind one mission—finding the best solution to put our patients first—you'll play a critical role in delivering innovative medicines until they reach those who need them most. With constant new products and launches, there's never been a better time to join us and shape our future with a significant contribution to life-changing medicines.

Ready to make an impact? Apply now to join our dynamic team!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

50056685 F PRBI Operations

Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

What we offer

We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.

Lifelong learning

Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.

Autonomy and reward

Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.

Health and wellbeing

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.

Inclusion and diversity

Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.