Training Manager - Global Business Services

Job Title: Training Manager - Global Business Services

Career Level - D

Introduction to role

AstraZeneca (AZ) has a bold aspiration to improve the lives of 200 million patients by delivering 20 new medicines by 2030. The Training Manager role is critical in giving to AZ’s long-term ambition. Global Business Services (GBS) is growing to support critical functions across the entire enterprise, and this role will be specifically focused on defining and delivering GBS opportunities within the R&D areas of the business. The successful candidate will be responsible for developing, implementing, and handling core training programs to enhance skills, performance, and productivity across our Global Patient Safety Services. This role forms part of our Central Services Team based in our Bangalore Hub.

Accountabilities

• Training Programme Development
• Design, develop, and implement training programmes tailored to GBS and client goals and employee needs
• Create engaging training materials, specifically for GBS induction, including manuals, e-learning modules, and workshops
• Continuously evaluate the GBS training effectiveness and make improvements based on feedback
• Employee Development & Skills Enhancement
• Identify skills gaps and develop strategies to enhance employee competencies
• Work with Regional and local MC L&D resource to ensure GBS employees maintain relevant competencies to support our client’s needs
• Organise onboarding programmes for new hires to ensure a smooth transition into the company
• Training Delivery & Coordination
• Coordinate GBS employees’ relevant, and ongoing training content and sessions in collaboration with client L&D trainers
• Conduct training sessions in-person, online or through a blended learning approach
• Work with subject matter experts to ensure accuracy and relevance of existing and future training content
• Performance Evaluation & Compliance
• Assess training impact through feedback, assessments, and key performance indicators (KPIs)
• Ensure all training programmes follow industry regulations and company policies
• Keep up to date with standard methodologies in corporate training and learning technologies
• Ensure all GBS Patient Safety colleagues complete all mandatory training on time and to required standard
• Sustainability and Training Quality Assurance
• Audit and review training materials for accuracy, relevance, and compliance with industry and the client’s standards
• Maintain training content integrity and ensure long-term learning effectiveness
• Maintain accurate records of training and training completion for quality management and audit purposes
• Lead the GBS Patient Safety Training Centre of Excellence (CoE) through sharing best practice and proactively promoting learning and development opportunities
• Support the GBS Leadership Team in projects and initiatives to help the Business achieve goals and objectives

Essential Skills/Experience

• Bachelor's degree in human resources, Business Administration, education or a related field
• 3+ years of experience in training, learning and development, or human resources
• Strong presentation skills and effective delivery of L&D practices
• Cross functional collaborative approach
• Effective and analytical thinking with the ability to measure and assess the effectiveness of training initiatives
• Problem solving
• Excellent attention to detail
• Excellent written and verbal communication skills

Desirable Skills/Experience

• Experience in corporate training, instructional design, or leadership development
• Experience in Pharmacovigilance, Patient Safety or similar industry
• Influencing, and Conflict Resolution skills.
• Successful participation in above-market projects
• Familiarity with Learning Management Systems and e-learning tools

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Join us at AstraZeneca where you can combine technology skills with a scientific mindset while broadening your understanding of our wider work. We empower the business to perform at its peak by delivering world-class technology and data solutions. Our work unlocks the potential of science, optimizing AstraZeneca by maximizing efficiencies and finding new ways to drive productivity. With investment behind us, there's no slowing us down. There's no better place to make a big impact.

Ready to make a difference? Apply now!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.