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Manager, Global Clinical Solutions

Posted date Mar. 12, 2025
Contract type Full time
Job ID R-221637
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Why choose AstraZeneca India?

Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.

The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.

Who do we look for?

Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.

Success Profile

Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.

Tech innovators

Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Ownership takers

If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.

Challenge seekers

Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.

Proactive collaborators

Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.

Responsibilities

Job ID R-221637 Date posted 03/12/2025

Job Title: Manager, Global Clinical Solutions

Introduction to role

Global Clinical Solutions (GCS) drives the delivery of services and technology for AstraZeneca for its internal and external partners. The Manager, GCS supports teams to improve process effectiveness and performance in operational processes/procedures within the department, as well as providing support and guidance in the development of processes owned by Global Clinical Solutions. Individuals with this job will coordinate/lead and deliver GCS services across projects and/or other activities that enable delivery of Clinical Development programs to time, cost, and quality across all delivery models. They may be assigned one or more roles relating to the development and maintenance of processes, systems, and services. All Managers, GCS will lead and project run improvement projects as needed.

Accountabilities

As a member of a specific activity team, the Manager, GCS:

  • Coordinates and delivers GCS services and coordinates life cycle management and business continuity for projects, services, and technology. Provides authority support to user communities including:

I. Conducting relevant process/system/tool trainings

II. Facilitating knowledge sharing

III. Establishing standard methodologies

IV. Ensuring communication with relevant partners across GCS and AZ

  • Conducts critical analyses of processes and tools to define business usage and finds opportunities to improve efficiency/effectiveness of systems/services/processes whilst reducing business continuity risks. Chips in to and/or develops cases for continuous improvement projects.
  • Leads or handles business improvement projects according to lean principles, including planning, prioritizing, implementing, and tracking delivery.
  • Acts as a source of knowledge in one or more areas of GCS.
  • Supports the implementation of changes to improve the way various functions and teams perform.
  • Evaluates and monitors the performance and efficiency of programs to ensure that program implementation is on target.
  • Responsible for training colleagues to use continuous improvement in the new ways of working and embed change culture.
  • Grows capabilities, applies new approaches to improve work; and has a positive impact on team performance creating learning opportunities for others.
  • Responsible for knowledge management of continuous improvement activities and ensuring that the knowledge is used in the selection and execution of future activities.

Essential Skills/Experience

  • University degree in related subject area, preferably in biological science or healthcare-related fields, such as medicine, nursing, or equivalent experience
  • Ability to work collaboratively; shown organizational and analytical skills, and shown skills to deliver to time, cost, and quality
  • Good project management skills
  • Excellent knowledge of spoken and written English
  • Strong business communication, partner management, and presentation skills
  • Well-developed organizational and social skills
  • Ensures risks and issues management to ensure effective delivery. Authoritatively applies issue routes and governance to gain traction and deliver rapid solutions
  • Shares lessons learned and standard methodology recommendations with relevant partners to drive continuous improvement
  • Builds relationships and achieves results without line management input
  • Curious and self-motivated

Desirable Skills/Experience

  • Expert in their relevant service
  • Experience of utilizing standard process improvement methodologies (e.g., Lean Six Sigma) to identify root causes of process issues and identify areas of process improvement
  • Some experience of Quality Systems and Quality Management, including process definition and process improvement, ideally within an Information Systems environment
  • Experience in multiple fields of clinical development
  • At least 2 years experience in Drug Development within a pharmaceutical or clinical background
  • Understanding ICH GCP guidelines in relation to study delivery
  • Experience of working in a global organization with complex/geographical context

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace, and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

50056675 D CDEN R&D BioPharmaceuticals

Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

What we offer

We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.

Lifelong learning

Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.

Autonomy and reward

Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.

Health and wellbeing

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.

Inclusion and diversity

Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.