Senior Manager, Global Training and Capabilities

Are you passionate about transforming medical learning and development through strategic project management and operational excellence? Do you bring a wealth of experience in streamlining processes and managing complex projects? If you are driven by the goal of helping patients with Rare Diseases, Alexion (AstraZeneca's Rare Disease business unit), offers you an exciting opportunity to join us as the Senior Manager, Global Learning and Development.

At Alexion, we are dedicated to pioneering innovation in patient care within the rare disease landscape. As a Senior Manager in this dynamic setting, you'll collaborate with inspiring colleagues while redefining our approach to delivering impactful treatments for patients with rare conditions. The Global Medical Training and Capabilities function at Alexion is integral to our mission of improving patient outcomes, upskilling our people, processes, tools and most importantly, our scientific knowledge across all therapeutic areas.

In this role, you will play a key part in operationalizing training strategies and driving project success. You will ensure the smooth execution of learning initiatives by focusing on process optimization, vendor alignment, and data-driven insights, ensuring our efforts translate into tangible improvements in clinical practice. Your strong project management skills will be essential in streamlining operations and leveraging data analytics, providing leadership with the visibility and insights needed to drive continuous improvement and enhance the impact of our training initiatives.

If you're ready to execute operationally in a way that will shape the future of medical education and make a significant impact on the lives of patients worldwide, we invite you to apply for the role of Senior Manager, Global Training and Capabilities at Alexion. This role requires you to drive simplification and efficiency in our operations, lead change initiatives, and support leadership with visibility and impact, all while maintaining a passion for organizational transformation.

Accountabilities:

• Operational Excellence & Process Improvement: Identifying opportunities for process improvements to streamline operations and improve efficiency and effectiveness within the Global Training and Capability function.
• Collaborating with leadership to develop and manage the annual priorities and plan, ensuring alignment and tracking with organizational goals.
• Budget and Financial Management: Working with the Head of Function and finance business partner to monitor and manage the budget, including forecasting, allocation, tracking expenditures, and ensuring compliance with financial policies.
• Reporting and Dashboards: Developing and managing reports and dashboards to provide insights into the team's progress, performance, and opportunities for continuous improvement.
• Vendor and Technology Management: Being responsible for vendor relationships and contracts related to training and capabilities services, software, and technology solutions. Assessing new technology demands and overseeing vendor selection and implementation.
• Project and Change Management: Establishing standardized portfolio management, program, and project management practices for training and capability initiatives. Defining methodologies and tools to ensure consistency and alignment across projects.
• Team effectiveness: Supporting the Head of Global training and capabilities with team meetings, offsites, monthly and quarterly reporting providing senior leadership with good optics on the success of the overall team through production of high-quality presentations, slide decks, and internal ‘marketing’ materials.
• Working with the team to design and implement innovative learning solutions and gamified modules to simplify complex concepts and improve knowledge retention.
• Optimizing Learning Management Systems to improve functionality and user experience.
• Engaging with stakeholders to gather feedback and incorporate insights into the continuous improvement of learning and capability offerings.
• Utilizing analytics to assess program effectiveness and make data-driven improvements.
• Implementing robust assessment frameworks to measure engagement and learning outcomes.
• Executing on a communications strategy to showcase the training and capabilities offering to encourage pull through into the markets via LMS, Company intranet, SharePoint sites/Hubs.
• Establishing systems for data management, allowing for easy access, retrieval, and analysis to inform iterative development, maintaining a central hub and teams channel to curate the team’s activities.

Essential Skills/Experience:

• Demonstrated project management skills with the ability to manage high volume workload and multiple projects simultaneously
• Ability to establish and develop internal and external networks
• 5+ years of commercial experience in the healthcare industry that may include Marketing, Project Management, Medical operations, Business Analytics, Business Development, Corporate Strategy, Financial Analysis or Consulting
• Proficiency in Microsoft Office, Excel, Smartsheet and PPT
• Communication skills with strong written and verbal English fluency
• Certifications or proven expertise in educational software, authoring tools, and LMS platforms.
• Strong project management and organizational skills.
• Excellent written and verbal communication skills.
• Ability to work collaboratively in cross-functional teams.
• Experience with HR change programs in a multinational environment.
• Experience with agile development methodologies.

Desirable Skills/Experience:

• Master’s degree or advanced certification in Educational Technology, Instructional Design, or related field.
• Experience in educational technology or instructional design, with a preference for those who have worked specifically in healthcare.
• Experience in conducting user research and applying insights to product development (2+ years preferred).
• Experience with continuous improvement cycles and iterative development
• Experience in evaluating real-world outcomes and impact of educational programs 
• Certifications in project management (e.g., PMP), UX design, or data analytics.
• Proficiency in emerging technologies (AI, VR/AR, mobile applications).
• Skills in advanced data analysis and visualization tools.
• Experience with agile development methodologies.
• Agile or Scrum Master certification.
• PRINCE2 or other recognized project management qualification.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Joining Alexion means embracing an opportunity where work isn’t ordinary. We are a beacon in the global Biopharmaceutical landscape. Our closeness to patients brings us closer to our work and closer to each other. Combined with our brave, pioneering spirit – we are truly unique in R&D and healthcare. At Alexion, grow and innovate in a business with a rapidly expanding portfolio. Enjoy the vibe, entrepreneurial spirit, and autonomy of a leading biotech. You’ll join an energizing culture where people build connections to explore new ideas. As an important member of our commercial team, you'll be meeting the needs of some of the most under-served patients in the world. You will be empowered with tailored development programs designed not just for skill enhancement but for fostering a deep understanding of our patient's journeys. You’re supported by exceptional leaders ready to lift you in marketing, compliance, and beyond.

Make an impact by driving change with integrity. Here your career is not just a path but a journey to making a difference where it truly counts.

Ready to make a difference? Apply now!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.