Product Experience Associate Director, Release Coordination

Evinova

Evinova is a health-tech business, accelerating the delivery of better health outcomes by propelling the life sciences sector forward in digital

health, from the inside. Through our application of science-based expertise, evidence-led rigour, and human experience-driven insight, our

digital solutions are deliberately designed so that everyone can reach better health outcomes together. Evinova is a health-tech business

within the AstraZeneca Group.

Evinova draws on AstraZeneca’s deep experience developing novel therapeutics, informed by insights from thousands of patients and

clinical researchers. Together, we can accelerate the delivery of life-changing medicines, improve the design and delivery of clinical trials

for better patient experiences and outcomes, and think more holistically about patient care before, during, and after treatment.  We know

that regulators, healthcare professionals, and care teams at clinical trial sites do not want a fragmented approach. They do not want a

future where every pharmaceutical company provides its own, different digital solutions. They want solutions that work across the sector,

simplify their workload, and benefit patients broadly. By bringing our solutions to the wider healthcare community, we can help build more

unified approaches to how we all develop and deploy digital technologies, better serving our teams, physicians, and ultimately patients. 

Evinova represents a unique opportunity to deliver meaningful outcomes with digital and AI to serve the wider healthcare community and

create new standards for the sector.  Join us on our journey of building a new kind of health-tech business to reset expectations of what a

bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting-edge methods, and bringing

unexpected teams together. Interested? Come and join our journey

The Role

The Product Experience Associate Director, Release Coordination, reports to the Head of Product Experience and is responsible for

overseeing the customer-focused release process of product updates within the Evinova suite. This role ensures that product releases are

executed seamlessly, providing an exceptional experience for our customers. You will coordinate cross-functional teams through the

planning, pre-release, deployment, and post-release stages, ensuring that each release meets customer needs and contributes to a

cohesive product experience. This role involves fostering a positive culture as part of the broader Evinova team globally.

Key responsibilities

· Establish and document the release management workflow, including handoffs between teams, approval gates, and escalation

procedures.

· Facilitate alignment across Product, Engineering, QA, Marketing, Commercial, Training, Delivery and Support teams to ensure

smooth release execution.

· Oversee the preparation and dissemination of internal and external release communications, ensuring messaging is clear, informative, and customer-focused. · Lead cross-functional coordination efforts, ensuring that each stage of the release process contributes to a seamless customer journey. · Oversee the creation of customer-facing release notes, guides, and training materials to enable smooth adoption and implementation. · Maintain detailed release documentation, including hot fixes, known bug reports and Release Impact Assessment (RIA) reports outlining GXP risks associated with each release. · Collaborate with training teams to ensure the creation and update of training materials, including videos and documentation, to support team readiness prior to general availability (GA). · Facilitate effective communication, collaboration, and knowledge sharing across functions to drive efficient and high-quality releases. · Identify and resolve any cross-team dependencies, conflicts, or bottlenecks that may impact the release timeline or customer experience. · Collaborate with customer success and implementation teams to gather feedback and address any experience gaps. · Analyze release metrics, customer feedback, and post-mortem learnings to identify opportunities for process optimization and customer experience enhancements. · Collaborate with cross-functional leaders to implement process improvements and best practices for future releases. · Stay up-to-date with industry trends and innovations in release management and customer experience to drive Evinova's competitive edge.

Skills And Capabilities

A master's degree in Business, Computer Science, Information Systems, Life Sciences or a related field with 5+ years of relevant

experience, or a bachelor’s degree with a minimum of 7 years of relevant experience.

· Proven experience in release management, product management, or project management, preferably within the pharmaceutical

or healthcare technology sectors.

· Strong understanding of the product development lifecycle and release management processes, with a focus on customer

experience.

· Understanding of the drug development process and regulations related to clinical trials is a plus.

· Proven track record of leading cross-functional teams and delivering high-quality product releases that prioritize customer

experience.

· Experience in global organizations, adept at navigating and collaborating effectively with geographically dispersed stakeholders

and teams.

· Demonstrated ability to communicate effectively, consult with stakeholders, present ideas clearly, and influence decisions at all

organizational levels.

· Excellent organizational and leadership skills, with the ability to manage multiple projects and priorities simultaneously.

· Expertise in analytical and problem-solving techniques, utilizing data-driven insights to drive decision-making and process

improvements.

· Passion for delivering outstanding customer experiences and a commitment to fostering a positive team culture.

Location: Barcelona

Where can I find out more?

· Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

· Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/

· Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en

· Learn more about Evinova www.evinova.com

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.