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Associate Director, Omnichannel Strategist

Location Wilmington, Delaware, United States Job ID R-245469 Date posted 05/02/2026

Associate Director, Omnichannel Strategist

Introduction to role:

Are you ready to shape the future of customer experiences inlife sciences? As an Associate Director, Omnichannel Strategist at AstraZenecawithin theUS BBU Innovation and Business Excellence team,you'llbe at the forefront of designing seamless customerexperiences that align with brand and enterprisegoals. You willengageUS Brand teams, agencies, andcross-functionalpartners to champion innovative omnichannel marketingcampaignsfor healthcare professionals and consumers. Dive into a dynamic environment whereyoulltranslate brand strategies into integrated customer experiences thatdrive business outcomes.

Accountabilities:

As an Omnichannel Strategist,you'llbe responsible fordelivering asoundstrategic approach tothecustomerexperienceacross digital and non-digital channels, focusing on personalized campaigns that support brandobjectivesand compliance requirements.You will partner with and educate stakeholders about HCP and consumerexperiences, omnichannelstrategies, and advanced capabilities forconnected campaigns thatdeliver onbrand strategic priorities.You willcontinuouslymonitorand evaluate brandcampaignsfor data-driven performance optimizations

Your strong business acumen andexpertiseinleveraginga unified strategy tocreate innovative omnichannel campaignswill be crucial indelivering impactfulcustomer experiencesthat drive business results.

Essential Skills/Experience:

  • Bachelor’s Degree or equivalent experience

  • 5-7 years of experience in a relevant Marketing or Strategy role

  • Proventrack recordin delivering integrated marketing programswith measured outcomes

  • Knowledge of digitaland non-digitalchannelssuch as:media, email, SMS, web, direct mail, print, SEM, social, salesforce, events

  • Ability to lead and influence strategic recommendations,solutions,optimizations, and decisions 

  • Measurement & analytics with focus onstrategic insightstoinformoptimization strategies

  • Proventrack recordof leading teams without positional authority

Desirable Skills/Experience:

  • Advanced Degree in a relevant field

  • Demonstrated leadership and coordination ofcross-functionalteams to deliver single cohesive strategy

  • Healthcare/Pharmaceuticalmarketingexperiencewith focus on personal and non-personal promotionalchannels

  • Media/Advertisingagency experience

  • Familiarity withagile ways of working

  • Business requirement gathering experience

  • Customer relationship management (CRM) experience

Why AstraZeneca?

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work atpaceand challenge perceptions.That'swhy we work, on average, a minimum of three days per week from the office. But thatdoesn'tmeanwe'renot flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, we are driven by our mission to bring life-saving medicines to patients worldwide. Our innovative approach combines scientific knowledge with commercial acumen to spot opportunities and operationalize them swiftly. With a focus on improving patient experiences and outcomes, we thrive on energy and pace, fostering an environment where top talent can grow and make a significant impact. Join us on this journey to shape the future ofBioPharmaceuticalsand contribute to bending the global mortality curve.

Ready to make a difference? Apply now and be part of a teamthat'stransforming healthcare!

Date Posted

06-Feb-2026

Closing Date

12-Feb-2026

Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.

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Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value our people.