Sales Order Specialist

Job Description

Order and Invoicing Management

• Posting orders received via email, phone, customer portals, and EDI into the ERP system on the same business day.
• Verify prices, discounts, payment terms, and sales conditions.
• Oversee and execute the end-to-end invoicing process.

 Risk and Inventory Management

• Monitor customer credit limits, open account balances, and overdue amounts; coordinate with Sales and Finance in risk situations.
• Match inventory availability with order requirements and manage allocation processes for critical products.

Reporting, Analysis, and Cross-Functional Coordination

• Prepare and distribute daily/weekly reports on inventory, sales, shipment performance, open orders, and aging to relevant stakeholders.
• Ensure effective operational alignment across internal teams and functions.

Campaigns, Promotions, and Commercial Collaboration

• Plan and deliver campaign announcements to customers in a timely and synchronized manner.
• Conduct campaign stock planning, monitor implementation, and deliver outcome reports.
• Work closely and proactively with the Trade Sales Channels team to coordinate campaign design, stock allocation, and performance tracking.

Pricing, Returns, Financial Integration, and Regulatory Compliance

• Coordinate system uploads of new prices during update cycles; manage returns/offset processes arising from price differences.
• Manage acceptance of product returns in compliance with regulations, perform offset transactions, and administer returned-stock processes.
• Ensure accurate integration of sales operations data into monthly financial closing and reporting.
• Track operational processes in line with İTS and relevant pharmaceutical regulations, and submit all required notifications.

Qualifications

• 4 years university degree
• At least 2 years of similar experience (Experience in a pharmaceutical company is a plus)
• Good command of written and spoken English
• Strong communication and presentation skills
• High attention to detail; able to prioritize, multitasking, and meet deadlines
• Strong organization and follow-up, result orientation
• Proficient in MS Office (especially Excel); basic Power BI is a plus
• Hands-on ERP system experience
• Experience in stock planning, allocation, and performance tracking
• Knowledge of pharmaceutical operational regulations and ITS processes
• No military service obligation for male candidates

Competencies

• Cross-functional collaboration: Work with Sales, Finance, Logistics, and Regulatory to solve issues and deliver results
• Analytical reporting: Prepare clear daily/weekly reports (inventory, sales, shipments, open orders, aging) and follow up on actions
• Analytical thinking and problem solving

• Operational discipline and compliance mindset; full alignment with AstraZeneca values

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.