LOCAL CASE INTAKE ADVISOR

Job Title: Local Case Intake Advisor

Career Level: C

Introduction to role:

Are you prepared to transform complex safety data into timely, accurate decisions that protect patients and uphold the highest standards of compliance? In this role, you will be the local gateway for Individual Case Safety Reports, ensuring every case is captured, assessed and reported with precision so our medicines remain safe in clinical and post-marketing use.

You will partner closely with regulatory, medical and commercial colleagues, connecting the details of case intake to the bigger picture of market continuity and patient trust. Can you see yourself influencing how information flows across teams, keeping us inspection-ready while continuously improving how we run?

Accountabilities:

• ICSR Case Reception and Handling: Coordinate the complete process of receiving and managing adverse event cases from clinical, post-marketing, and literature sources. Ensure regulatory deadlines and data accuracy are maintained to secure the well-being of patients and the integrity of products.

• Regulatory Collaboration: Coordinate and support responses to queries from health authorities, providing clear, accurate information that demonstrates control and compliance.

• Quality Management System Execution: Contribute to procedural document management, PV training implementation, quality incident reporting, and preparation for audits and inspections so local operations meet Good Pharmacovigilance Practice.

• Supported PV oversight by coordinating data collection programmes and digital and social media activities. Ensured safety signals were captured and addressed accurately.

• Cross-Functional Safety Mentorship: Offer practical patient safety expertise to local teams in Marketing, Sales, Regulatory Affairs and Medical Affairs, mentoring risk management actions and monitoring outcomes for key products.

• Issue Management and CAPA: Implement corrective and preventive actions where non-compliance is identified, including late log processing, to restore and sustain control.

• Data Reconciliation and Surveillance: Complete reconciliations with internal and external sources to maintain data integrity; periodically screen regulatory databases for adverse events and align records accordingly.

• Literature and Portfolio Support: Conduct literature searches for the local product portfolio when required, ensuring potential cases are identified and processed.

• Product Quality and Security Identification: Recognize and triage product integrity and safety-related complaints, capturing details necessary for adverse event reporting and downstream action.

• External Partner Oversight: Support external service providers and license partners to meet local regulatory PV obligations, aligning deliverables with AZ standards.

• Audit and Inspection Readiness: Prepare and support local teams through audits and regulatory inspections, demonstrating robust processes and consistent execution.

• Knowledge and Training: Complete required training and maintain access to safety, regulatory, HR and quality systems; stay current on country regulations, global and local procedures, product status and safety commitments.

• Follow-Up and Documentation: Conduct manual follow-up using approved resources; file and archive patient safety documentation to standards, ensuring traceability and readiness.

Essential Skills/Experience:

• Qualified by Degree or equivalent experience in Science/Life Sciences

• Life sciences knowledge excellence

• Knowledge of health authority regulations

• Cross functional collaborative approach

• Effective and lateral thinking

• Problem solving

• Vendor management

• Excellent attention to detail

• Excellent written and verbal communication skills in English, Turkish, additional Azerbaijani

Desirable Skills/Experience:

• Influencing, and Conflict Resolution skills

• Project management

• Successful participation in above-market projects

• Audit & Inspection experience

Why AstraZeneca:

Here, your precision and judgment power the enterprise as much as they protect patients. You will join a collaborative, fast-moving community that brings unexpected teams into the same room to unleash bold thinking, from modernising safety operations to using data and smart automation to move faster and more decisively. We value kindness alongside ambition and give you the trust and accountability to act—sharing, learning and improving as a global network so that every report, every insight and every decision contributes to safer medicines and meaningful impact for patients.

Call to Action:

If you’re ready to turn expert case handling into enterprise-wide impact and patient benefit, step forward and help us set a higher bar for safety and compliance today.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.