Distributor Governance & Alliance Lead

Distributor Governance & Oversight

• Lead the design, implementation, and continuous improvement of the Distributor Management Framework across CAMCAR, ensuring consistent application of AstraZeneca standards and governance expectations.
• Establish and maintain a risk-based distributor segmentation model to prioritize governance activities, oversight intensity, remediation efforts and resource allocation according to distributor risk, business criticality and performance.
• Establish and maintain robust governance mechanisms for distributors, including review forums, action tracking, monitoring routines, accountability structures, and escalation pathways.
• Ensure distributor operating models, ways of working, and governance processes are aligned with AstraZeneca requirements related to compliance, commercial discipline, documentation, approvals, and execution standards.
• Support the review and strengthening of distributor contracts and governance requirements in partnership with Legal, Procurement, Compliance, and business teams.
• Drive periodic reassessment of distributor performance, risk exposure, and adherence to agreed standards, ensuring follow-up actions are implemented and sustained over time.

Execution Assurance and Control Reinforcement

• Strengthen oversight of distributor execution by moving beyond communication of requirements and ensuring the existence of appropriate evidence, documentation, and verification of implementation in practice.
• Improve traceability and control over distributor activities, including documentation, approvals, delivery support, returns, execution records, and follow-up of agreed actions.
• Monitor adherence to AstraZeneca instructions, policies, and contractual obligations, identifying deviations, recurring issues, or control gaps and coordinating timely corrective actions.
• Promote strong governance over distributor-led field and commercial activities to ensure execution is visible, controlled, and aligned with company expectations.

Commercial Governance and Inventory-Related Controls

• Support the strengthening of governance over commercial practices involving distributors, including areas such as discounts, rebates, exceptions, inventory risk, and approval discipline.
• Partner with Commercial and Supply Chain teams to improve visibility over distributor stock levels, in-market movements, demand signals, stock anomalies, and overstocking risk.
• Contribute to the development of monitoring tools, dashboards, and reporting routines that enhance decision-making and reinforce business control over distributor operations.
• Identify operational and commercial risk signals and coordinate cross-functional actions to mitigate exposure and improve execution consistency.

Alliance and Third-Party Management

• Act as the primary business point of contact for selected third-party partners supporting commercial execution, promotion, and outsourced initiatives, particularly in mature brands or partner-led business models.
• Manage the operational relationship with external partners, including coordination, issue resolution, timeline follow-up, project execution, performance monitoring, and day-to-day governance.
• Support the definition and follow-up of service expectations, KPIs, SLAs, and performance indicators for third-party partnerships.
• Ensure outsourced and alliance-based activities are executed in line with AstraZeneca standards, business priorities, and governance requirements.
• Ensure governance, monitoring, performance oversight and compliance across all distributor engagement models, including traditional distributors, promotional distributors, third-party commercial execution models, alliance partners and outsourced service providers, maintaining consistent standards of control, execution excellence and accountability.

Cross-Functional Governance and Business Partnering

• Coordinate with Commercial, Compliance, Legal, Finance, Medical, Procurement, and Supply Chain stakeholders to ensure consistent standards, clear accountabilities, and effective management of distributor and third-party partners.
• Act as the central coordination point between Commercial, Legal, Compliance, Procurement, Finance, Medical and Supply Chain teams for distributor governance and third-party execution matters.
• Facilitate governance meetings, business reviews, and cross-functional discussions to assess performance, resolve issues, align priorities, and track decisions to closure.
• Maintain robust governance documentation, trackers, meeting minutes, and action logs to support transparency, traceability, and disciplined follow-up.
• Act as a trusted business partner to internal stakeholders by translating governance requirements into practical and sustainable operating routines.

Performance Monitoring, Reporting and Continuous Improvement

• Define, track, and report relevant KPIs related to distributor governance, third-party execution, partner performance, compliance adherence, operational quality, and issue resolution.
• Consolidate operational and strategic insights to support decisions on partner continuity, corrective actions, capability building, and governance enhancements.
• Identify opportunities to simplify, standardize, automate, and strengthen governance and oversight processes across distributors and external partners.
• Promote a continuous improvement mindset, helping the organization evolve from reactive issue management to proactive partner governance and sustainable execution control.

Project Management, Risk & Remediation

• Lead the planning, implementation, execution and monitoring of distributor governance and third-party management initiatives across the region.
• Establish project governance structures, timelines, milestones and accountability mechanisms to ensure successful implementation of strategic and operational initiatives.
• Proactively identify, assess and manage risks, issues, dependencies and escalation needs affecting distributor performance, governance effectiveness or business continuity.
• Lead or coordinate remediation plans to address compliance findings, contractual gaps, operational weaknesses, audit observations and governance deficiencies.
• Drive change management activities associated with new policies, governance requirements, operating models and distributor capability enhancement programs.
• Ensure lessons learned, root-cause analysis and continuous improvement actions are systematically captured and implemented.

Experience and Education

• University degree in Business Administration, Industrial Engineering, Economics, Health Sciences, Law, Supply Chain, or related fields.
• Solid experience in commercial operations, distributor management, alliance management, third-party oversight, business operations, compliance-related governance, or similar roles.
• Experience managing external partners, distributors, vendors, or outsourced service providers.
• Experience working in cross-functional environments with multiple stakeholders and competing priorities.
• Experience in pharmaceutical industry or another highly regulated industry is highly valued.
• Advanced English and Spanish.

Key Skills

• Strong understanding of governance, controls, partner oversight, and risk management.
• Ability to build structured operating models and sustainable management routines across complex partner ecosystems.
• Strong project management and execution discipline, with the ability to manage multiple priorities simultaneously.
• Strong analytical skills and ability to interpret operational, commercial, and performance data.
• Ability to identify risks, challenge inconsistencies, and drive timely follow-up and resolution.
• Strong communication and stakeholder management skills, with the ability to influence across functions and external partners.
• High attention to detail, documentation quality, and traceability.
• Strategic mindset combined with operational rigor.
• Continuous improvement and problem-solving orientation.
• Digital mindset and interest in reporting automation, dashboards, and data-driven monitoring.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.