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Business Analyst - GBS Analytics

Location Petaling Jaya, Selangor, Malaysia Job ID R-208474 Date posted 05/09/2024

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.

We are trusted partners who are connected and integrated across the global enterprise, working closely with all functions from Commercial to Manufacturing. It opens up greater development opportunities for more responsibility on a global scale.

As a successful role holder, you will be working as part of the GBS Analytics department. The key priorities are to provide automated insights & analytics at scale for HR stakeholders in AstraZeneca. This position will be responsible for working on multiple projects, collaborating with business process teams to define business requirements, understand business logic & data models to lead an agile team in producing high-value digital analytics product, where those products maximise the effectiveness of AZ decision-making.

The ideal candidate:

  • Proven ability to translate business needs into project requirements, and preferably have strong hands-on experience in the software systems development lifecycle to lead small developments.

  • Is naturally inquisitive & can relate with their customers’ professional lives and the decisions they have to take.This includes wanting to build a rich understanding of AZ’s functions (Ideally in HR).

  • Obsessive about customer satisfaction and building great products, but they are also pragmatic in making product-feature trade-offs to deliver value as quickly as possible to customers through Agile delivery.

  • Can “talk tech” with Engineers, “talk design” with UX Designers, and “talk data science” with Data Scientists, but they leave implementation choices to the relevant teammates, providing only “healthy challenge” on the customer’s behalf.

  • Is willing to practice breadth as well as depth – e.g. willing to assume the Scrum Master role if needed & eager to help evangelize the GBS Analytics value-proposition throughout AZ in ways appropriate to the scope of this role.

The role will work semi-autonomously with limited direct supervision from senior team members and is expected to provide task management support & guidance to developers.

Key Responsibilities

  • Collaborate with stakeholders to define business requirements, understand business logic & data models.

  • Develop and maintain a prioritised roadmap and user-stories that reflects the customer’s perspective.

  • Represent the customer within the GBS Analytics team from product/service inception through to in-life support.

  • Managing (agile) & coordinating the work of developers to deliver the required results.

  • Manage the process of turning these requirements into end-to-end automated dashboards.

  • Managing & coordinating the work of developers to deliver the required results.

  • Defining and establishing support mechanisms so that the solution will persist in a reliable manner.

  • Ensuring that work produced by the teams conform to designs and development standards so that economies of scale can be achieved during the support phase.

  • Contribute to the development of the GBS Analytics value-proposition – e.g. via “sales and marketing” activities, and by maintaining awareness of external (non-AZ) best practices and insights.

Essential Requirements

  • Bachelor’s Degree in relevant discipline.

  • Strong background and experience (3+ years) in analytics in a shared services environment.

  • Project management as part of an agile team.

  • Interpersonal skills with customer & team members.  E.g. empathising, building trust and mutual-respect.

  • Business analysis skills to analyse data & quickly grasp technical and organisational concepts rapidly.

  • Experience with product and user experience design.

  • Familiarity with analytics best-practices & business intelligence tools: PowerBI.

  • Excellent written and verbal communication in English.

Desirable

  • Product vision & strategy development.

  • Proven experience working on HR related analytics.

  • Proven experience of designing and developing analytic related products eg: Power Platform (Apps, Automate), Data Science & AI products, Data Products.

  • Experience with Scrum Master, Agile concepts & project management tools eg: Jira, Confluence

  • Experience of working within a global organisation.

  • Basic understanding of Data Modelling, data structures, ETL, querying/programming language.

  • Knowledge and experience of working with HR ERP data such as Workday, Degreed, ServiceNow.

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

AstraZeneca is an equal opportunity employer. We will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. We only employ individuals with the right to work in the country/ies where the role is advertised.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

10001256 D DAAS

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