Manager Tender Operations & SOTC
About AstraZeneca
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.
Position Summary
AstraZeneca India is seeking a dynamic and experienced Manager – Tender and Sales Order to Cash Process to lead our Tender and Order Operations team dedicated to government accounts across India. This leadership position is responsible for ensuring the seamless execution of all tender management and order-to-cash activities associated with the supply of pharmaceutical products to public sector clients. You will drive operational excellence, uphold compliance standards, and foster a high-performing team environment in alignment with AstraZeneca’s values and commitment to quality healthcare.
Key Responsibilities
The manager will be the operational anchor for government business transactions, managing both the tender lifecycle and the order-to-cash process. Key responsibilities will include end-to-end tender management, robust oversight of government contract execution, and full accountability for timely sales order management through to payment realization. The role requires close collaboration with commercial, supply chain, finance, regulatory, and external regulatory bodies.
Accountabilities
Provide strategic and operational leadership to the Tender Executives and Order Executives’ team, setting clear objectives and ensuring accountability for delivery.
Oversee the complete government tender process for pharmaceutical products, including evaluation of opportunities, bid strategy, dossier preparation, electronic submission, price negotiations, and contract finalization in full compliance with Indian public procurement norms and AstraZeneca internal policies.
Lead the order-to-cash process for all government business, including order receipt, validation, system entry, coordination with supply chain,and payment reconciliation to ensure timely fulfillment and revenue realization.
Maintain up-to-date expertise in Indian government procurement processes, tendering platforms (GeM, e-Procurement portals, state and central agencies), relevant legal frameworks, and standard operating procedures (SOPs).
Engage collaboratively with cross-functional teams—sales, finance, regulatory, logistics, and supply chain—to deliver on key performance indicators, proactively address process hurdles, and ensure customer satisfaction.
Monitor and report on team and process performance; analyse trends and recommend improvements to optimize process efficiency and compliance.
Uphold AstraZeneca’s standards for business integrity and compliance in all interactions with government agencies, fostering ethical practices and risk mitigation.
Drive process improvements, champion the adoption of digital tools and automation, and cultivate a mindset of continuous improvement within the team.
Qualifications, Experience, and Skills
Graduate or postgraduate degree in Science & Pharmacy.
At least 8 years of progressive experience in the Indian pharmaceutical industry, with demonstrable expertise in government tender management and sales order-to-cash operations.
Excellent understanding of the government procurement environment for pharmaceuticals in India—including policies, tender cycles, pricing mechanisms, contract management, and compliance requirements.
Strong leadership qualities with a track record of building high-performing teams and delivering operational results in a matrix organization.
Proficient in Microsoft Office and ERP systems; familiarity with digital tendering, e-procurement platforms (such as GeM), and automated workflow tools preferred.
Effective communicator with strong analytical, organizational, and problem-solving abilities.
Demonstrates integrity, resilience, and solution-oriented approach consistent with AstraZeneca’s values.
Reporting Structure
This role reports to the Lead- CoEx and Tender Operations, Public Channel Business.
Why AstraZeneca?
At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.
You can find alternative messaging to use in the ‘Global Talent Attraction Story messaging’ section of the Global Playbook on the Employer Brand Portal - try to use other examples in order to make it different for candidates!
So, what’s next?
Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.
If you’re curious to know more then please reach out to (contact person) We welcome with your application, no later than (Month) (XX)
Where can I find out more?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
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Date Posted
24-Nov-2025Closing Date
30-Nov-2025AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
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