Manager Patient Advocacy, Italy - Temporary position
Manager, Patient Advocacy Italy - Temporary position (maternity leave cover)
Reports to: Director, Patient Advocacy Italy
Location: Milan
Principal Responsibilities
The role will work under the strategic and operational guidance of the Advocacy Director of Alexion Italy with the aim to support the implementation of the Patient Advocacy strategy and related activities for Alexion Italy.
Contribute to the implementation of the annual patient advocacy plan and patient engagement plans for Alexion Italy and ensure execution across Tas and portfolio indications
Build, maintain and enhance strategic and sustainable relationships with patient
advocacy organizations (PAOs) in the Italy across all Tas and portfolio indications
Maintain strategic and sustainable relationships with patient
Communities
Support the coordination of PAOs in the development of local Patient Support Programs (PSPs) working in close partnership with the Patient Medical Program team and local medical team responsible for PSPs
Support the Patient Advocacy function of Alexion Italy by providing dedicated support to local launch and brand teams as well as other key local workstreams by identifying critical areas for patient engagement / patient input; keep track of and communicate key deliverables, milestones and timelines
Support the Patient Advocacy function in Italy by showcasing the value of patient advocacy by delivering best-in-class patient engagement across the therapeutic lifecycle
Contribute to designing patient-centric processes and establishing best practice of
patient engagement across the therapeutic lifecycle of Alexion Italy from across the different therapeutic areas of interest to Alexion and other patient advocacy and relevant allied stakeholder organizations
Support the Patient Advocacy function in Alexion Italy by providing dedicated support to local launch and brand teams as well as other key local workstreams by identifying critical areas for patient engagement / patient input; keep track of and communicate key deliverables, milestones and timelines
Contribute the Alexion Italy perspective within the Global advocacy team under the strategic guidance of the Advocacy Director, and contribute to global/international work streams where the local perspective is required
Support the conceptualization and coordination of the engagement of PAOs in clinical development programs running and/or planned in Alexion Italy
Support the coordination of the engagement of PAOs in data generation initiatives
(HEOR/ MR) as well as in relation to local HTA processes or other post-marketing
initiatives, in close partnership with Medical Affairs and Market Access teams
Based on local needs assessment, support the conceptualization and carry out Patient Advisory Boards, focus groups and roundtables with patient representatives, patients, and caregivers, in close collaboration with a cross-functional team
Based on local needs assessment, support the conceptualization and carry out strategic patient advocacy programs and partnerships related to disease awareness and education, diagnosis, access to appropriate care, and policy advocacy, in close collaboration with a cross-functional team
Support the Alexion Italy Advocacy function in educating internal stakeholders about the role of PAOs and our standards of working with PAOs; champion the patient voice and experience at the local level and ensure that patient perspectives are reflected in our thinking and approaches
Manage and track PAO sponsorship & other key processes in Alexion Italy; coordinate annual disclosure of PAO funding in Alexion Italy
Represent Alexion at local PAO events, seminars and conferences as required
Support the Alexion Italy Advocacy function by contribute to the company’s evolving philosophy and long-term vision for patient engagement as well as enhancing the patient-centric culture within the company
Identify and create opportunities for other internal functions to engage with and listen to patients and caregivers to learn about their journey and needs
Establish close cross-functional collaboration with all key internal business functions
Ensure ethically sound and compliant collaboration with PAOs in Italy
Perform at times in previously uncharted territory with few established guidelines or
procedures
Manage multiple projects while maintaining an understanding of local and global
Priorities.
Show excellent project management skills by ensuring excellent coordination of all activities, keeping orderly record, project tracking, internal reporting, minutes taking and presentations drafting
Demonstrate ability to take initiative and consistently deliver high-quality work
Qualifications
Previous related experience in Public Health & Pharmaceutical Policy,
Healthcare, Communications or Patient Advocacy
Track record of successful interactions with patient advocates and patient
advocacy groups, especially in Italy and with a focus on rare disease space
Knowledge of the legal and regulatory compliance environment impacting the
pharma/bio industry and interaction with patient advocacy groups
Intuitive, socially intelligent, flexibility and creativity to excel in a rapidly changing
environment
Proven planning and organizational skills with experience managing multiple
priorities; ability to prioritize in a shifting environment with a sense of urgency
Strong track record in working cross-functionally
Excellent communication skills both vertically and horizontally
Exceptional sense of ethics
Willingness to travel
Most importantly, a passion for patients and research
Preferred
Knowledge of the rare disease patient advocacy community in Italy
Knowledge of the medicine’s R&D process and opportunities for patients and
patient advocacy groups to contribute to such processes
Understanding of key trends affecting patient engagement and new forms of patient interactions
Education
University degree required
Fluent in Italy and English, written and spoken. Additional languages highly
desirable
Advanced user skills in standard office software applications
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.