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Scientific Operations Excellence Delivery Manager– Medical Information & Communication

Posted date Mar. 07, 2026
Contract type Full time
Job ID R-247498
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Why choose AstraZeneca Portugal?

As an exciting and emerging leader in pharma and biotech, we're pushing the boundaries of science to deliver life-changing medicines to patients. This is where breakthroughs born in the lab become transformative medicine for the world's most complex diseases. Voted the best company to work for in Portugal 2023/24, AstraZeneca provides the thrill of a start-up within the security of a global firm that brings new challenges and pathways for a fulfilling career.

If you’re ready to make a difference, join our Global Hub in Corporate Affairs, Human Resources, Finance, Information Technology, Marketing, Global Business Services or Procurement. Bring your potential to our evolving team today.

Who do we look for?

Calling all dynamic, ambitious team players. At AstraZeneca, we empower people like you to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. Here, you'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

We're on the lookout for diverse minds inspired by difference who want to reach another level in their careers. Bold disrupters who confidently rise to challenges as fearless entrepreneurs. People who want to make a meaningful impact led by science in an organisation where global meets local. Join one of our offices in Lisbon and discover a culture of openness and vibrancy where diverse perspectives are encouraged and valued. Your work will have a real impact, no matter your level or function.

Success Profile

Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.

Tech innovators

Make a greater impact through our digitally enabled enterprise. If you're technology-savvy and have a digital mindset, you can use your skills and experience to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Dynamic

In a constantly evolving environment dedicated to innovation, you'll use your strong sense of purpose to provide outstanding contributions. Although we're a global company, our Global Hub operates like a start-up, allowing you to work autonomously. Bring your fearlessness of improving patient outcomes, and we'll encourage your personal success.

Ambitious

Play your part in progressing a world-leading pipeline. Here, you'll improve patients' lives now and better the future of humanity. With our opportunities for continuous development, you'll exhibit your passion and potential to go beyond the expected — and grow in your career with our support.

Team players

Your unique perspectives make our ambitions and capabilities possible. Our culture of openness, sharing and giving allows everyone to speak up and express their ideas. In an open atmosphere of camaraderie and support, we rely on each other to further our progress and drive much-needed change.

Responsibilities

Job ID R-247498 Date posted 03/07/2026

Are you a strategic, collaborative, and execution-focused professional with experience in scientific communications, content operations, or complex delivery management? If so, we have an exciting opportunity for you! We are seeking a Scientific Operations Excellence – Delivery Manager within the GBS Medical Delivery /Scientific Communications ecosystem.In this role, you will drive operational excellence across the end-to-end medical content lifecycle—spanning planning, governance, processes, platforms, and performance tracking. You will work closely with global and local content teams,digital, Veeva, Graphics, and platform partners to ensure predictable, high-quality, and compliant delivery of scientific and medical content across multiple channels.This is your opportunity tooperatein a global environment, influence ways of working at scale, and help build a best-in-class scientific operations model that enables faster, smarter, and more impactful scientific communications—ultimately helpingto transform care and improve patients’ lives.

Accountabilities:
- Operational Excellence Leadership: Drive best-in-class operating practices across planning, governance, processes, platforms, and performance tracking to raise quality and speed.
- E2E Content Lifecycle Ownership: Own and coordinate the end-to-end delivery lifecycle—from planning through reviews, approvals, publishing, and measurement—ensuring predictable, compliant outcomes.
- Portfolio Progression and Visibility: Track content progression across assigned disease areas or portfolios, providing clear status, timelines, dependencies, and risk transparency.
- Delivery Governance: Lead progress reporting, risk and issue management, mitigation planning, and timely escalation to protect delivery commitments.
- Cross-Functional Partnership: Partner closely with Medical Information content teams, digital, Veeva, graphics, and platform partners to enable seamless execution and high standards.
- Platform Operations: Oversee content operations across channels such as CLM, AZ Medical, MI Portal, and other relevant platforms.
- Process Improvement: Maintain and continuously improve operational processes, playbooks, and guidance documents for scientific communications delivery.
- Business Planning Support: Contribute to planning and execution of functional priorities across scientific communications.
- Global-to-Local Enablement: Drive approaches that improve adoption, engagement, and execution quality across markets.
- Stakeholder Communications: Coordinate delivery updates with global, regional, and local stakeholders, including local Medical Communications teams.
- Onboarding and Enablement: Support onboarding through well-maintained materials, playbooks, and operational guidance.
- Insights, KPIs, and OKRs: Support KPI, OKR, insights, and analytics tracking, including contributions to dashboards and performance reviews.

Essential Skills/Experience:

  • Bachelor’s degree in Life Sciences, Pharmacy, Medical, or a related field, with equivalent experience also considered. 
  • Strong background in scientific communications, medical content operations, or complex delivery environments.
  • Proven experience in:
  • Operating in regulated environments with content that requires careful assessment (e.g., medical, scientific, compliance-led workflows)  
  • Managing complex workflows with multiple stakeholders, dependencies, and approval steps
  • Working with enterprise content platforms and systems (e.g., CLM, medical portals, content management tools)
  • Delivery governance, status reporting, and performance tracking in matrix organizations
  • Strong understanding of governance, compliance, and quality standards in medical or scientific content environments.
  • Experience collaborating with global, regional, and local stakeholders across medical, scientific, and operations teams.
  • Strong analytical and structured thinking skills, with ability to interpret data, metrics, and operational insights.
  • Excellent English communication skills (written and verbal), with confidence in stakeholder-facing discussions.
  • Strong organizational skills, high attention to detail, and ability to manage multiple priorities in paralleland ability to lead without authority.
  • Comfortable working in fast-paced, ambiguous, and evolving environments with a continuous improvement approach.

Desirable Skills/Experience:

  • Experience working in aGBS/GCS, shared services, orcenter-of-excellence model.
  • Exposure to pharmaceutical, biotech, or healthcare environments.
  • Familiarity with platforms such as, ServiceNow, Jira, Confluence, or Power BI.
  • Certification or training in project/program management, Agile, Lean, or similar methodologies.
  • Experience supporting process improvement, digital transformation, or operating model initiatives.

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

Why AstraZeneca:
Here, your operational leadership turns transformative science into timely, trusted information for clinicians and patients—at global scale. You will collaborate with diverse experts who pair rigor with creativity, simplify complex processes with automation and data, and move fast by co-locating unexpected teams to unlock bold thinking. As trusted partners across the enterprise, we back ambition with support, valuing kindness alongside high standards, and offering room to grow your responsibility across functions and geographies while shaping how we deliver scientific communications worldwide.


Step into a role where your precision and orchestration will elevate how scientific content reaches the world—own the delivery, scale the impact, and grow your influence on a global stage!

Date Posted

06-Mar-2026

Closing Date

21-Mar-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

What we offer

We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.

Aligned to performance

Our approach is designed to deliver great performance — stimulating our commercial growth, scientific advancement, collaboration and personal development. Never standing still, you'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career.

Balanced

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. Typical benefits include healthcare, life insurance and long-term savings, and in many markets, there’s a range of benefits for you to tailor.

Holistic

We're at our best and most creative when drawing on our different views, experiences and strengths. Being valued for who you are and the difference you bring is at the heart of our culture — and you’ll be rewarded when you create authentic connections to our purpose.

Sustainable

Our two offices in Lisbon combine comfort with sustainability. From renewable energy, a zero-plastic scheme, electric vehicles and food waste reduction initiatives to sustainable reward practices, we're realising our ambition to harness the power of science to build a healthy future for everyone everywhere.

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Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value our people.