Why choose AstraZeneca Portugal?
As an exciting and emerging leader in pharma and biotech, we're pushing the boundaries of science to deliver life-changing medicines to patients. This is where breakthroughs born in the lab become transformative medicine for the world's most complex diseases. Voted the best company to work for in Portugal 2023/24, AstraZeneca provides the thrill of a start-up within the security of a global firm that brings new challenges and pathways for a fulfilling career.
If you’re ready to make a difference, join our Global Hub in Corporate Affairs, Human Resources, Finance, Information Technology, Marketing, Global Business Services or Procurement. Bring your potential to our evolving team today.
Who do we look for?
Calling all dynamic, ambitious team players. At AstraZeneca, we empower people like you to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. Here, you'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
We're on the lookout for diverse minds inspired by difference who want to reach another level in their careers. Bold disrupters who confidently rise to challenges as fearless entrepreneurs. People who want to make a meaningful impact led by science in an organisation where global meets local. Join one of our offices in Lisbon and discover a culture of openness and vibrancy where diverse perspectives are encouraged and valued. Your work will have a real impact, no matter your level or function.
Success Profile
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.
Tech innovators
Make a greater impact through our digitally enabled enterprise. If you're technology-savvy and have a digital mindset, you can use your skills and experience to transform and optimise our operations, helping us deliver meaningful work that changes lives.
Dynamic
In a constantly evolving environment dedicated to innovation, you'll use your strong sense of purpose to provide outstanding contributions. Although we're a global company, our Global Hub operates like a start-up, allowing you to work autonomously. Bring your fearlessness of improving patient outcomes, and we'll encourage your personal success.
Ambitious
Play your part in progressing a world-leading pipeline. Here, you'll improve patients' lives now and better the future of humanity. With our opportunities for continuous development, you'll exhibit your passion and potential to go beyond the expected — and grow in your career with our support.
Team players
Your unique perspectives make our ambitions and capabilities possible. Our culture of openness, sharing and giving allows everyone to speak up and express their ideas. In an open atmosphere of camaraderie and support, we rely on each other to further our progress and drive much-needed change.
Responsibilities
Contract Operations Manager
Lisbon, Portugal
Close date: 20th March 2024
About the role
Join our dynamic team as a Contract Operations Manager, a key role within the Global Business Services (GBS) business unit. This is an exciting opportunity to be part of a growing team, where we are actively building a group of skilled professionals to drive our business forward.
You will be responsible for developing and leading the Engagement Specialists and Analysts, establishing partnerships with respective business areas, and ensuring due diligence and understanding of incoming new partnerships. This role is an opportunity to contribute to the design, launch, and management of the External Expert Contracting governance and operating model. You will work closely with various teams to build a business area level network to drive adoption of and adherence to the global governance and operating platform.
Accountabilities
As a Contract Operations Manager, you will review and ensure the completeness of incoming External Expert/Patient engagement applications and requests. You will coordinate the triaging of these requests to the appropriate reviewer and business area, providing mentorship to guarantee the acquisition and retention of vital approvals. Your role will involve ensuring that the organization does not engage with individuals or entities that are debarred, excluded, or restricted for any reason. You will also be responsible for ensuring the timely receipt of executed letters of agreement (LOA) and contracts, adhering to service level agreements before the program start date.
Essential Skills/Experience:
- Bachelor’s or advanced degree in a related field
- Experience in the biopharmaceutical, medical education, contributions or employee profession
- Customer relationship management experience
- Ability to conduct quantitative and qualitative analysis of data with recommendations that support the E3S strategic vision
- Knowledge of contracting and engaging with EEs
- Knowledge of project management principles, ability to understand complex process with solutions oriented approach to simplify
- Collaborative management style, responsive, considerate, flexible, and personable
- Experience in developing and leading individuals, teams and customer relationships
- Strong leadership skills, including influencing without authority
- Budget management experience
- Strong, effective and interactive communications skills within and outside of the team
- Knowledge and understanding of AstraZeneca policies and guidelines
- Willingness to travel based on proximity to business area customers and GBS locations
- Proficient demonstration of cultural sensitivity
Desirable Skills/Experience:
- Extensive customer relationship management or business development experience
- Significant experience in the pharmaceutical, medical education, contributions or employee profession
- Prior experience in commercial (Marketing, Sales, Operations), scientific or regulatory areas such as Medical Education, Medical Affairs, Clinical Development & Regulatory Affairs.
- Knowledge of external regulations and guidelines that govern EE engagements (for example, PhRMA, FDA/OIG, Global/Country Specific Compliance Guidelines)
- In-depth knowledge of AstraZeneca’s operations, processes, and systems
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn't mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our outstanding and ambitious world.
Why AstraZeneca?
Join a team that supports the delivery of life-changing medicines for patients by enabling the rest of the business to run effectively and harness our entrepreneurial science. We're on a journey of growth and evolution to find innovative ways to translate value for the business and our patients. We're always adapting and challenging the status quo, it's what helps us to succeed. We're a team of hardworking people from different countries and cultures united by our deep knowledge of processes. We have a business acumen that keeps us passionate about the macro effect of our decisions that drive our numbers and how we work.
Ready to make an impact? Apply now and join us in our mission to change lives!
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Reasons to Join
Thomas Mathisen
There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.
Christine Recchio
Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.
Stephanie Ling
There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.
What we offer
We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.
Aligned to performance
Our approach is designed to deliver great performance — stimulating our commercial growth, scientific advancement, collaboration and personal development. Never standing still, you'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career.
Balanced
An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. Typical benefits include healthcare, life insurance and long-term savings, and in many markets, there’s a range of benefits for you to tailor.
Holistic
We're at our best and most creative when drawing on our different views, experiences and strengths. Being valued for who you are and the difference you bring is at the heart of our culture — and you’ll be rewarded when you create authentic connections to our purpose.
Sustainable
Our two offices in Lisbon combine comfort with sustainability. From renewable energy, a zero-plastic scheme, electric vehicles and food waste reduction initiatives to sustainable reward practices, we're realising our ambition to harness the power of science to build a healthy future for everyone everywhere.
We’ll keep you up-to-date
