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Communications and Engagement Manager - People Services

Posted date Oct. 24, 2024
Contract type Full time
Job ID R-211524
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Why choose AstraZeneca Portugal?

As an exciting and emerging leader in pharma and biotech, we're pushing the boundaries of science to deliver life-changing medicines to patients. This is where breakthroughs born in the lab become transformative medicine for the world's most complex diseases. Voted the best company to work for in Portugal 2023/24, AstraZeneca provides the thrill of a start-up within the security of a global firm that brings new challenges and pathways for a fulfilling career.

If you’re ready to make a difference, join our Global Hub in Corporate Affairs, Human Resources, Finance, Information Technology, Marketing, Global Business Services or Procurement. Bring your potential to our evolving team today.

Who do we look for?

Calling all dynamic, ambitious team players. At AstraZeneca, we empower people like you to push the boundaries of science, challenge convention and unleash your entrepreneurial spirit. Here, you'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

We're on the lookout for diverse minds inspired by difference who want to reach another level in their careers. Bold disrupters who confidently rise to challenges as fearless entrepreneurs. People who want to make a meaningful impact led by science in an organisation where global meets local. Join one of our offices in Lisbon and discover a culture of openness and vibrancy where diverse perspectives are encouraged and valued. Your work will have a real impact, no matter your level or function.

Success Profile

Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.

Tech innovators

Make a greater impact through our digitally enabled enterprise. If you're technology-savvy and have a digital mindset, you can use your skills and experience to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Dynamic

In a constantly evolving environment dedicated to innovation, you'll use your strong sense of purpose to provide outstanding contributions. Although we're a global company, our Global Hub operates like a start-up, allowing you to work autonomously. Bring your fearlessness of improving patient outcomes, and we'll encourage your personal success.

Ambitious

Play your part in progressing a world-leading pipeline. Here, you'll improve patients' lives now and better the future of humanity. With our opportunities for continuous development, you'll exhibit your passion and potential to go beyond the expected — and grow in your career with our support.

Team players

Your unique perspectives make our ambitions and capabilities possible. Our culture of openness, sharing and giving allows everyone to speak up and express their ideas. In an open atmosphere of camaraderie and support, we rely on each other to further our progress and drive much-needed change.

Responsibilities

Job ID R-211524 Date posted 10/24/2024

In this role, you will lead the change and communications strategy for the GBS People Services organization. As a key member of the extended People Services Leadership Team, you will ensure a best-in-class, employee-centric approach to communication and change across the organization. Collaborating closely with the wider GBS and HR change and communications communities, you will deliver consistent themes and messaging within People Services.

Accountabilities:

- Accountable for end-to-end communications strategy across People Services, aligned with GBS and HR.

- Develop a comprehensive calendar/activity-based communication plan, including innovative ways to engage employees.

- Collaborate with the People Services Leadership Team and stakeholders to deliver engaging Town Halls and forums, using the best tools and technology.

- Create proactive written communications (text announcements, slide decks, visuals, etc.) for People Services communities and stakeholders as needed.

- Regularly pulse different segments of People Services to test the effectiveness of communications and change strategies, ensuring collaboration at multiple organizational levels.

- Work with GBS and People Services site leads to embed site-level communications, initiatives, and change strategies across sites.

- Develop service-based communication strategies and plans for each Service Tower.

- Support PSLT on story development and content creation for HR stakeholders, including content for the HR Leadership Team, HR Customer Forums, Service Reviews, etc.

- Enhance customer engagement through service launches, promotions, and ongoing communication strategies to drive customer satisfaction and strengthen relationships.

- Provide active support for global projects, ensuring alignment with broader business objectives and achieving high visibility and engagement across the Global Business Services (GBS) organization.

- Assist in developing and implementing change communication strategies, ensuring smooth transitions and effective messaging to key stakeholders during organizational changes.

Essential Skills/Experience:

- Solid experience in Communications, HR & organizational development, or related experience

- Proven track record to perform highly in a complex and evolving business environment

- Experience managing global projects related to employee engagement and experience in a growing organization

- Demonstrated experience in people analytics, including using data and information to support storytelling, recommendations, and maintaining influence with leadership teams

- Highly curious, enthusiastic, and collaborative, with excellent attention to detail and strong project management abilities

- Possesses exceptional interpersonal skills, with outstanding verbal and written communication capabilities

- Proficient in the latest digital communication tools and platforms, with a keen understanding of emerging technologies and their application in a business context

- Ability to clearly articulate complex concepts to ensure understanding and alignment

- Excellent business engagement and business acumen

Desirable Skills/Experience:

- Experience working in a shared services function

- Pharmaceutical or equivalent global & complex organization experience

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

At AstraZeneca, we are driven by learning. Our open-minded team thrives on working seamlessly across different functions. The diversity of perspectives fuels our passion for lifelong learning. Integrated with the whole enterprise, we leverage new technology and digital innovations to accelerate our evolution. Our entrepreneurial spirit keeps us ahead of the rest as we apply creativity to every task. With countless opportunities available, this is the place to build an unrivaled reputation while making a big impact on patients' lives.

Ready to make a difference? Apply now!

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

10001218 E HROP

Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

What we offer

We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.

Aligned to performance

Our approach is designed to deliver great performance — stimulating our commercial growth, scientific advancement, collaboration and personal development. Never standing still, you'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career.

Balanced

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. Typical benefits include healthcare, life insurance and long-term savings, and in many markets, there’s a range of benefits for you to tailor.

Holistic

We're at our best and most creative when drawing on our different views, experiences and strengths. Being valued for who you are and the difference you bring is at the heart of our culture — and you’ll be rewarded when you create authentic connections to our purpose.

Sustainable

Our two offices in Lisbon combine comfort with sustainability. From renewable energy, a zero-plastic scheme, electric vehicles and food waste reduction initiatives to sustainable reward practices, we're realising our ambition to harness the power of science to build a healthy future for everyone everywhere.

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.