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Medical Operation Specialist

Location Jakarta, Jakarta Special Capital Region, Indonesia Job ID R-251198 Date posted 28/04/2026

Medical Operation Specialist

Do you have a passion for and expertise in the role of a Medical Operation Specialist? Are you eager to apply your knowledge to make an impact in Medical and Scientific Affairs at a company that follows the science and transforms ideas into life-changing medicines? If so, AstraZeneca could be the perfect place for you!


ABOUT ASTRAZENECA

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. We are on a journey to bring life-saving medicines to patients. Our role in contributing to decreasing mortality rates globally is clear – shaping the future by spotting a scientifically-led commercial opportunity and acting now to operationalise and scale it.


What you’ll do

A critical part of AstraZeneca’s success, we provide medical leadership across the whole product lifecycle – from advising on Research & Development investment decisions to leading pre-launch scientific efforts and accelerating evidence-based healthcare changes in the real world.

The job responsibilities include:

  • Provide a comprehensive second-line technical and scientific information service to external customers in line with company and industry standards

  • Prepare, maintain, and continuously improve standard response documents for assigned AZ products, including proactive gap identification.

  • Maintain strong working relationships with aligned members of the UK cross-functional team and Global Medical Information team for aligned brands

  • Demonstrate good knowledge of therapy areas, competitor landscape, and AZ medical & commercial strategies.

  • Proactively identify new (and support ongoing) innovation opportunities in the Medical Information area.

  • Support the Out of Hours Medical Information service on a rota basis if required

  • Develop regular and tangible medical information trends and insights and provide them to aligned brand and medical teams

  • Maintain strong working relationships and insight and knowledge sharing with aligned medical field team members (MSLs and Medical Educators)

  • Identification of areas for improvement in product knowledge in Sales teams based on enquiry insights

  • Perform technical review on new/updated local promotional material for aligned brands as required

  • Contribute to Medical mentoring support to Development Team through the delivery of product and/or therapy area training to sales/customer service staff.

  • Contribute, where appropriate, to the development and execution of medical brand plans.

  • Manage and maintain complete documentation for the Dx program in line with internal policies and audit requirements.

  • Serve as the primary contact for Dx vendors, overseeing monthly reporting, invoice receipt/verification, and issue resolution.

  • Act as the liaison to the sales team to coordinate logistics and testing workflows, ensuring smooth end-to-end execution.

  • Collect, track, and reconcile Dx program voucher requests and usage, maintaining accurate records and controls.

  • Compile, validate, and maintain monthly Dx program reports, ensuring data accuracy and timely submission.

Essential for the role

  • Life science degree or appropriate professional qualifications

  • Experience in Medical Information

  • Experience in the pharmaceutical or healthcare industry

  • Experience with external customer interactions

  • Ability to optimally influence and interact with cross-functional colleagues

  • Understanding of basic pharmacovigilance concepts and requirements

Desirable for the role

  • Postgraduate qualification in the medical/scientific field

  • Product/therapy area knowledge for AZ brands/products

  • Awareness of NHS customer groups and other key customers

  • Knowledge of ABPI Code of Practice

  • Experience in medical writing

  • Broad range of IT experience

  • Project management experience

  • Proficient in business communication

  • Demonstrated proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

  • Technical review of promotional material experience

Why join AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.


So, what’s next?

  • Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

  • Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it’s yours.

  • If you’re curious to know more then please reach out to Evita Rinaldy. We welcome your application.

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn

Follow AstraZeneca on Facebook

Follow AstraZeneca on Instagram

Date Posted

29-Apr-2026

Closing Date

30-Jul-2026

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value our people.