Why choose AstraZeneca India?
Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.
The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.
Who do we look for?
Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.
Success Profile
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.
Tech innovators
Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.
Ownership takers
If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.
Challenge seekers
Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.
Proactive collaborators
Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.
Responsibilities
Job Title: Associate Engineer - Collaboration Service
Career Level - C2
Introduction to Role:
Join our dynamic IT team at AstraZeneca as a Collaboration Consultant. Our team is responsible for document storage, workflow services, mail, calendar, and unified communication. In this role, you will assist with the design, development, implementation, and support of AstraZeneca's IT Infrastructure technology. You will work under the guidance of more senior employees and collaborate closely with third-party suppliers.
This role is for a world leading Pharmaceutical company which operates in over 100 countries and is headquartered in the United Kingdom. The candidate is expected to work as a Engineer for a large infrastructure support and maintenance function, spanning several continents.
Core Skills
The Engineer should possess the required skills
MS Office 2016, and the version lifecycle of these products
Exchange O 365 suites of products deployment and migrations
Exchange O365 account administration\ troubleshooting
Exchange calendar/shared folder permissions and delegation.
Perform/create queries and user account
Migrations - Mailboxes, Public Folders, User Profiles
Microsoft Azure administration - adds moves, and changes
Troubleshoot/resolve escalated Help Desk issues relating to O365
Manging MS teams & Troubleshoot/resolve the real time issues
Typical Accountabilities
Responsible for monitoring alerts handling.
Responsible for handling service requests.
Responsible for diagnosing and fixing P3 & P4 end user relate incidents.
Responsible for build and deploy servers and other infra services.
Initial triaging, and remediation if possible, for all P1& P2 or else escalate it senior levels.
Responsible for incident queue monitoring and management.
Responsible for Creating & implementing Change requests.
Responsible for fulfilment requests of standard changes (request for data, request for information, server builds, other service catalogue items)
Responsible for creating and updating Known Error documentation.
Education, Qualifications, and Experience
Essential
Bachelor Degree or equivalent with 1 to 3 years Operational experience.
Experience in managing Incidents, Problems, changes and capacity management aspects.
Demonstrated ability handling large number of incidents via. Any ITSM tool
Flexibility to work in shifts on rotational basis covering Americas, EMEA and ASIAPAC regions 24*7
An ability to work effectively in a matrix organization is essential.
A self-starter with high levels of drive, energy, resilience and a desire for professional excellence.
Desirable
Diploma\Bachelor’s degree
Multi years of work experience in Technical teams working in Shifts.
ITIL Certification and any one technical certification.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Reasons to Join
Thomas Mathisen
There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.
Christine Recchio
Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.
Stephanie Ling
There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.
What we offer
We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.
Lifelong learning
Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.
Autonomy and reward
Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.
Health and wellbeing
An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.
Inclusion and diversity
Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.
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