Local Case Intake Advisor, GBS Patient Safety (GBS-PS) – Supporting NEMAG / One-Year Fixed Term Contract

Job Title: Local Case Intake Advisor, GBS Patient Safety (GBS-PS) – Supporting NEMAG / One-Year Fixed Term Contract

Introduction to role: Are you ready to turn real-world safety data into decisive action that protects patients? Do you see yourself orchestrating pharmacovigilance across Jordan, Lebanon, Syria and Palestine, navigating complexity with clarity and pace? As a Local Case Intake Advisor, you will be the key link between local Marketing Companies and Patient Safety, ensuring timely, accurate intake and processing of safety information and seamless engagement with Health Authorities. Your work will safeguard patients and enable confident decisions on our medicines, while strengthening regulatory trust and business continuity. You will join a collaborative, fast-moving team that values sound judgment, precision and initiative. From day one, you will take ownership of cases and processes, solving problems of moderate scope independently, and steadily expanding your influence to elevate safety standards across the region.

Accountabilities:

• ICSR Intake and Processing: Manage the intake, assessment, coding and processing of Individual Case Safety Reports from clinical, post-marketing and literature sources in line with SOPs and local regulations.
• Adverse Event Governance and Reporting: Ensure timely submission of ICSRs, follow-ups, SUSARs, PBRERs, DSURs, signals, safety notifications and LRMPs to local Health Authorities when applicable.
• Health Authority and Stakeholder Liaison: Coordinate accurate, prompt responses to Health Authority queries and build strong relationships with healthcare professionals, license partners, and external service providers.
• Quality Management and Compliance: Maintain GVP compliance, implement corrective and preventive actions, process late logs, contribute to procedural document management and drive audit and inspection readiness.
• Product Quality and Security Complaints: Identify PQCs and product security complaints, ensuring appropriate linkage to adverse events and complete information capture.
• Data Reconciliation and Surveillance: Perform reconciliations to assure data integrity; periodically screen Health Authority databases and conduct literature searches as required.
• Systems and Documentation: Use global Patient Safety systems (e.g., Argus, VQV, ERV, ECMS) to manage cases; maintain robust filing and archiving of safety documents.
• Organized Data Collection and Digital/social media: Support PV aspects of organized data collection programs, digital and social media activities, externally sponsored research and other collaborations.
• Expertise and Guidance: Provide Patient Safety guidance to Marketing, Sales, Regulatory and Medical functions, support risk management planning and monitor the impact of action plans.
• Regional Leadership and Deputization: Manage PV activities across Jordan, Lebanon, Syria and Palestine, support external providers to meet local requirements and act as deputy for the regional Patient Safety associate director when needed.
• Training and Access Management: Complete required training, obtain and maintain access to relevant systems and conduct TFUQ with healthcare professionals when required.

Essential Skills/Experience:

• Degree in Pharmacy, Medicine or Science
• Fluent in English and Arabic
• Proven pharmacovigilance knowledge and excellence
• Strong understanding of Good Pharmacovigilance Practice
• Knowledge of Health Authority regulations
• Cross-functional, collaborative approach
• Effective and lateral thinking with strong problem-solving skills
• Vendor management experience
• Excellent attention to detail
• Excellent written and verbal communication skills
• Influencing and conflict resolution skills

Desirable Skills/Experience:

• Medical knowledge in our key therapeutic areas
• Project management capability
• Successful participation in above-market projects
• Audit and inspection experience
• Familiarity with global Patient Safety systems such as Argus, VQV, ERV and ECMS
• Experience with organized data collection, social media PV monitoring, externally sponsored research and external partnerships

Why AstraZeneca: Here, science, speed and compassion meet. You will work alongside diverse experts who challenge assumptions and bring unexpected teams into the same room to unleash bold thinking. We combine cutting-edge technology with practical execution, using data to sharpen decisions and improve outcomes for patients. Curiosity is encouraged, smart risks are supported and learning is continuous through coaching and real-time feedback. We value kindness alongside ambition, so you can stretch your skills, shape how we collaborate and see your contribution ripple from local decisions to meaningful patient impact.

Call to Action: If you are ready to elevate patient safety across NEMAG and turn complex data into confident action, send your application and make your impact now!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.