Why choose AstraZeneca India?
Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.
The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.
Who do we look for?
Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.
Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.
Success Profile
Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.
Tech innovators
Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.
Ownership takers
If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.
Challenge seekers
Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.
Proactive collaborators
Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.
Responsibilities
Title: Senior Manager Product Owner - Content & Omnichannel Service Delivery Excellence
GCL: E
Introduction to Role
This role leads the product strategy and delivery for two critical capabilities at the heart of how AstraZeneca runs commercial content and omnichannel operations at scale. The Work Management Tool (WMT) runs in Jira Cloud. Together with the reporting and analytics system, it tracks and optimizes over 100,000 outputs each year across 40+ markets. Working with teams across regions and our global hubs, this position shapes how work is orchestrated, how data flows through our systems, and how insights drive better decisions. Ready to turn complex workflows and data into simple, powerful products that transform how we operate?
Accountabilities
Lead the end-to-end product lifecycle for WMT and Operational Reporting & Analytics, from vision and strategy through to delivery and optimization.
Own and govern product backlogs, ensuring clear prioritization that balances pivotal initiatives, BAU needs, and technical debt.
Partner closely with Operational Excellence, Business Analysts, Data Engineering and development teams to translate business needs into scalable, high-performing solutions.
Drive agile delivery practices, supporting sprint planning, backlog refinement, release planning and UAT to ensure high-quality product increments.
Champion workflow standardization while enabling appropriate flexibility for local market requirements across multiple regions.
Treat operational reporting as a product, evolving data models, dashboards and reports to meet the needs of management, finance and business partners.
Monitor adoption and usage across service lines, finding opportunities to improve workflow efficiency, reporting accuracy and operational visibility.
Ensure strong governance, security and compliance are embedded in product design, configuration and ways of working.
Communicate roadmap progress, release plans and platform enhancements to leadership and operational partners in a clear, compelling way.
Continuously refine intake processes and agile delivery workflows so both products co-evolve in line with the broader vision and operating model.
Essential Skills/Experience
Product Strategy & Roadmap
Define and maintain the product roadmap for both WMT and Operational Reporting & Analytics, ensuring alignment with operational priorities and strategic goals.
Align product/ platform capabilities with appropriate governance frameworks, and enterprise operational standards.
Enhance the value delivered the products to the C&O organization by prioritizing backlog items and aligning product development with business priorities
Product Backlog Management
Own and manage comprehensive product backlogs for WMT and Operational Reporting & Analytics
Prioritize product features, enhancements, and fixes based on business value, operational impact, and collaborator needs.
Maintain communication and transparency on backlog priorities, delivery timelines, and platform enhancements with key partners.
Coordinate implementation of new features, platform improvements, and system enhancements.
Agile Delivery & Release Management
Participate in sprint planning, backlog refinement, and release planning with development teams.
Ensure that product increments meet quality standards and business expectations.
Manage product releases and coordinate user acceptance testing (UAT).
Customer Collaboration
Collaborate with the Business Analyst as the primary liaisons between business partners, engineering teams, and analytics teams.
Collaborate with the Operational Excellence team, C&O business users and Service Delivery Excellence teams to gather and refine product requirements.
Present and communicate product updates, roadmap progress, and enhancement plans to C&O leadership and operational collaborators.
Product Adoption & Optimization
Review platform adoption and usage to find opportunities for product improvement.
Drive adoption of new features through enablement, documentation, and collaborator engagement.
Continuously optimize platform capabilities to improve workflow efficiency, reporting accuracy, and operational visibility.
Support governance initiatives to ensure consistent use of the platforms across workspaces and markets.
Minimum Qualifications
Degree in business, Technology, Data Analytics, Engineering, or related fields.
Certification in Agile Product Management or Scrum
10+ years of experience in agile product management roles, e.g. scrum master, business analyst, product owner, agile coach roles.
Experience working with Agile delivery frameworks and product backlog management in an enterprise context.
Hands-on experience with Jira or similar cloud-based work management platforms.
Familiarity with operational analytics, reporting platforms (PowerBI, preferred), ETL/ELT pipelines, database management systems (SQL Server, Snowflake preferred).
Strong partner management and collaboration skills.
Demonstrated success influencing without authority, leading cross functional teams.
Ability to translate business needs into structured product requirements.
Analytical approach with focus on continuous improvement.
High accountability and ownership perspective.
Strong communication, storytelling, and executive ready presentation abilities.
Desirable Skills/Experience
Experience leading complex workflow products or work management platforms in a global enterprise environment.
Background in commercial operations or marketing operations within life sciences or similarly regulated industries.
Consistent track record scaling analytics products or data platforms supporting multiple customer groups.
Exposure to service delivery excellence or operational excellence initiatives across distributed teams.
Experience designing or refining standardized intake processes for demand management across multiple markets.
When we put unexpected teams in the same room, we unleash bold thinking with the power to
inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge
perceptions. That's why we work, on average, a minimum of three days per week from the office. But that
doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.
AstraZeneca offers the chance to join a high-performing global team that powers the wider enterprise to move faster and focus on what matters most for patients. Work alongside bright minds who embrace digital innovation, data-driven decision-making and design thinking to solve real operational challenges at speed. Bring an entrepreneurial mindset into an inclusive, non-hierarchical environment where ideas are heard, smart risks are encouraged and ethics and transparency guide every decision. With access to diverse projects across markets and functions, there is room to stretch skills, learn continuously and build a strong professional reputation while seeing the direct link between daily work and better outcomes for patients worldwide.
Ready to lead products that transform how we deliver commercial excellence at scale? Apply now!
Date Posted
16-Apr-2026Closing Date
20-Apr-2026AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
Reasons to Join
Thomas Mathisen
There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.
Christine Recchio
Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.
Stephanie Ling
There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.
What we offer
We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.
Lifelong learning
Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.
Autonomy and reward
Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.
Health and wellbeing
An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.
Inclusion and diversity
Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.
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