Manager Global clinical solutions

Job Title: Manager, Global Clinical Solutions

Introduction to role:

Are you ready to elevate how clinical solutions operate at scale and turn continuous improvement into measurable impact for patients and science? In this role, you will connect teams, tools and processes to sharpen execution, reduce risk and accelerate decision-making across our clinical portfolio.

You will join a collaborative R&D environment that fuses scientific difficulty with data, technology and bold thinking. Your work will strengthen business continuity, simplify complexity and embed new ways of working that help our teams move faster with confidence. How will you translate lean principles into outcomes that matter?

Accountabilities:

• Service Delivery and Lifecycle Management: Coordinate and deliver Global Clinical Solutions services, owning lifecycle management and business continuity for projects, services and technology to minimize operational risk and enhance availability.
• Expert User Support and Training: Provide expert support to user communities by conducting process/system/tool trainings, facilitating knowledge sharing, establishing guideline and ensuring clear communication with collaborators across GCS and AstraZeneca.
• Process and Tool Analysis: Conduct critical analyses of processes and tools to define business usage, find opportunities to improve efficiency and effectiveness, and reduce business continuity risks; contribute to and develop cases for continuous improvement.
• Lean Improvement Leadership: Lead or manage business improvement projects according to lean principles, including planning, prioritizing, implementing and tracking delivery to achieve targeted outcomes.
• Change Implementation: Support the implementation of changes that improve how functions and teams perform, ensuring adoption and sustained performance.
• Program Performance Monitoring: Evaluate and monitor program performance and efficiency to keep implementation on target and inform corrective actions.
• Culture and Capability Building: Train colleagues to use continuous improvement in new ways of working, embed a change culture and create learning opportunities that positively impact team performance.
• Knowledge Management: Own knowledge management for continuous improvement activities and ensure findings are captured, shared and used to guide future selection and execution.
• Domain Expertise: Act as a trusted source of knowledge in one or more GCS domains, shaping standards and guiding protocol.

Essential Skills/Experience:

• Coordinates and delivers GCS services and coordinates life cycle management and business continuity for projects, services and technology
• Provides expert support to user communities including conducting relevant process/system/tool trainings, facilitating knowledge sharing, establishing protocol and ensuring communication with relevant collaborators across GCS and AZ
• Conducts critical analyses of processes and tools to define business usage and finds opportunities to improve efficiency/effectiveness of systems/services/processes whilst reducing business continuity risks; contributes to and/or develops cases for continuous improvement projects
• Leads or manages business improvement projects according to lean principles, including planning, prioritizing, implementing and tracking delivery
• Acts as a source of knowledge in one or more areas of GCS
• Supports the implementation of changes to improve the way various functions and teams perform
• Evaluates and monitors the performance and efficiency of programs to ensure that program implementation is on target
• Responsible for training colleagues to use continuous improvement in the new ways of working and embed change culture
• Grows capabilities, applies new approaches to improve work; and has positive impact on team performance creating learning opportunity for others
• Responsible for knowledge management of continuous improvement activities and ensuring that the knowledge is used in the selection and execution of future activities

Desirable Skills/Experience:

• Formal Lean or Six Sigma certification and experience applying lean tools to complex, cross-functional programs
• Background in clinical development, clinical operations or clinical technology platforms, including lifecycle and business continuity planning
• Proven change management experience (e.g., Prosci/ADKAR) and training design/delivery expertise
• Strong collaborator management across global, matrixed teams with clear, outcome-focused communication
• Experience building performance dashboards, indicators and benefits tracking to evidence value delivery
• Knowledge management tooling and methods to curate, govern and reuse organizational learning
• Familiarity with regulated environments and quality systems (e.g., GxP) and risk management practices
• Ability to connect data, digital and process thinking to drive scalable, sustainable improvements

Why AstraZeneca:

Here, science meets technology and courageous thinking to deliver life-changing medicines. You will work in an environment that invites bold questions, treats setbacks as learning fuel and brings unexpected teams into the same room to unlock better answers. With the resources of a leading global company and the agility to experiment, you will help transform how clinical solutions operate—speeding decisions, strengthening continuity and amplifying our impact on patients worldwide. We value kindness alongside ambition, pairing high standards with genuine support so you can push boundaries and keep growing.

Call to Action:

Step into a role where your expertise in continuous improvement and clinical solutions will shape faster, safer delivery for patients—bring your ideas, own the outcomes and make your impact today!

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.