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Workplace Mobile App Manager

Location Zapopan, Jalisco, Mexico Job ID R-192849 Date posted 22/02/2024

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

The AstraZeneca IT function has undergone significant IT transformation to improve performance and perception of IT and is now focusing on being digital to deliver business values along with delivering a great experience and overall service excellence as part of our IT Strategy.  AstraZeneca’s Workplace & Enterprise Services function is committed to deliver excellent service and technologies to ensure our IT services meet current and future business needs.

About the role

The Mobile App Manager at AstraZeneca will spearhead the development, deployment, and optimisation of mobile applications, with a primary focus on managing app uploads to the Apple App Store and Google Play Store. Additionally, you will oversee all external clinical trials conducted by the company, ensuring compliance, and facilitating the setup of necessary email accounts for trial communication.

Responsibilities:

  • Strategic Planning: Develop and execute a strategic roadmap for mobile app initiatives, prioritising app uploads to the Apple App Store and Google Play Store to maximize reach and impact.
  • Project Management: Lead the end-to-end execution of mobile app projects, including managing the upload process, app submission, review management, and version updates.
  • Clinical Trial Oversight: Take responsibility for all external clinical trials conducted by AstraZeneca, ensuring compliance with regulatory requirements and company policies.
  • Email Account Setup: Facilitate the setup of necessary email accounts for external clinical trials, enabling effective communication and collaboration among trial participants.
  • Vendor Management: Collaborate with third-party vendors and technology partners to optimize the upload process and ensure compliance with app store guidelines and policies.
  • Quality Assurance: Establish robust quality assurance processes to validate app functionality, performance, and compliance before submission to app stores.
  • Compliance and Security: Ensure that mobile apps meet regulatory requirements and adhere to industry standards, particularly regarding data privacy and security.
  • Performance Analysis: Utilise analytics tools to monitor app performance metrics, user feedback, and store reviews, driving continuous improvement and optimisation efforts.
  • Stakeholder Engagement: Collaborate with internal stakeholders to gather requirements, prioritize features, and communicate app release timelines and updates.
  • Training and Support: Provide training, documentation, and technical support to internal teams and external stakeholders on the app upload process, clinical trial oversight, and email account setup.
  • Establish and maintain app publishing standards and documentation.
  • Identify and assist with effective risk & issue management.  Escalate risks and issues as appropriate.
  • Ensure the delivery squad adheres to all standards, quality, and compliance, as well as processes, defined technical capabilities, and best practices.
  • Support senior colleagues in the continued development of the process capabilities and ensure that best practice is adopted and reinforced.

Education, Qualifications and Experience

Essential

  • Bachelor’s degree in computer science, Information Technology, or related field
  • Proven 3years experience in mobile app development, with expertise in uploading apps to the Apple App Store and Google Play Store
  • Experience of developing and managing relationships with suppliers

Desirable

  • MobilePASS
  • SharePoint
  • Application licencing procurement
  • Good communication and organisational skills
  • Good business acumen with sensitivity to environment
  • Familiar with delivery methodologies and standards

Skills and Capabilities

Essential

  • Alignment with AZ Values and Behaviours
  • Excellent verbal and written communication skills
  • Excellent influencing, networking and collaborative working skills
  • Ability to work well in and lead/collaborate across diverse matrixed global teams.

Desirable

  • Ability to work well in diverse, multinational teams and proven ability to influence others to achieve positive outcomes.

Why AstraZeneca?

At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognising their potential. Join us on our journey of building a new kind of organisation to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering cutting edge methods and bringing unexpected teams together.

So, what’s next!

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

Where can I find out more?

Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

Follow AstraZeneca on Facebook https://www.facebook.com/astrazenecacareers/

Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en

AstraZeneca is an equal opportunity employer.

AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

📌Strong English communication skills required.

📌 Positions are open to Mexican Citizens and official residents of Mexico.


📍 Location: Guadalajara (hybrid - Expectation of working in the office 3 days a week)
When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working give us the platform we need to connect, work at pace and challenge perceptions. That’s why we work, on average, a minimum of three days per week from the office. But that doesn’t mean we’re not flexible. We balance the expectation of being in the office while respecting individual flexibility.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

50200047 E ITSA

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.