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Cyber Security Tooling Product Engineer

Location Zapopan, Jalisco, Mexico Chennai, Tamil Nadu, India Job ID R-141541 Date posted 21/06/2022

Job Description


The Enterprise Technology Services (ETS) team is accountable for all Infrastructure, Security, IT Operations and all End User Services and technologies. This group will ensure that our IT Services are seamless and secure, and that technology is delivered in an efficient, effective, and agile way, with a strong focus on experience.

It’s a dynamic and challenging environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or transforming the roles and work of colleagues, forever. This is your chance to be part of a team that has the backing to innovate, disrupt an industry and change lives.


The Cyber Security Tooling Product Engineer will be responsible for the design, development, implementation and support of AstraZeneca Information Services solutions. This will involve all aspects of planning, analysis, design, development, testing and implementation of solutions, and may involve working closely with third party suppliers. The role will also be involved in providing recommendations on enhancements, monitoring the performance and support maintenance of deployed solutions.  The role is accountable for ensuring the task given are delivered in accordance with Service Level Agreements, business requirements and customer experience expectations and meeting required quality and compliance to standards.

The Cyber Security Tooling Product Engineer  will adhere to the established AstraZeneca lifecycle methodology and practices and will be familiar with applications/infrastructure that their solutions will impact. 

  • Provides technical expertise to project teams working on the development, implementation, maintenance and improvement of Information Services solutions and designs 
  • Provides input into business cases, Request for Proposals, supplier selection and evaluation of proposals 
  • Works with project teams to ensure effective interoperability of services and technologies and assures alignment of solution designs with AstraZeneca standards, policies and procedures, as well as regulatory requirements 
  • Reviews impact assessments and delivery from internal or third party teams.  Reports high-level risks to management 
  • Works with Business Analysts to draw out, understand and validate business and functional requirements needed to ensure required service effects 
  • Assists Senior IT Infrastructure Engineers in defining business solutions, ensuring alignment with business strategies and priorities, as well as the target benefits, value expected and established AstraZeneca standards and security policies 
  • Identifies new hardware/software technologies to fit specialised business needs and configurations 
  • Develops and configures solutions as required from conceptualisation through to stabilisation using various computer platforms 
  • Conducts performance analysis and documents solution components 
  • Implements test plans for solutions developed in-house (including functionality, integrity and stress testing; test matrices; and definition of test methodologies and strategy) 
  • Implements solutions by analysing current system environments and infrastructures, using technical tools and utilities, performing complex product customisations, and developing implementation and verification procedures to ensure successful installation of systems hardware/software 
  • Ensures maintenance and support activities are performed, as well as routine analysis and evaluation on resource requirements necessary to maintain and/or expand service levels 
  • Through Innovative infrastructure solutions and process change programmes drive higher levels of service and customer experience


Education, Qualifications, and Experience


  • Prior experience in an Information Services/Information Technology in a complex, multinational, corporate environment with good business acumen 
  • Proven experience of managing relationships with 3rd party suppliers 
  • Experience of working within a quality and compliance environment and application of policies, procedures and guidelines 
  • Evidence of designing, shaping and implementing innovative infrastructure solutions and driving any changes  
  • Relevant qualifications in Enterprise Security Tooling


  • Well versed in ITIL V3.0 practices and process

Skills and Capabilities


  • Good communication skills supporting joint working with geographically remote colleagues 
  • Ability to interpret and communicate technical information into business language 
  • Proven track record of designing, engineering and supporting enterprise security tooling (7 yrs +) 
  • Ability to prioritize, re-schedule and adapt to changes in a dynamic environment
  • Proven, excellent industry experience and ability to interact effectively and lead technology roadmaps with 3rd parties
  • Demonstrable experience administering and using Splunk in complex environments


  • Scripting languages Python, Bash, Powershell, WMI
  • Statistical and analytical modeling is a plus
  • Good commercial awareness and understanding of the external market 
  • Demonstrate initiative, strong customer orientation, and cross-cultural working
  • Demonstrated leadership skills interacting with senior leaders
  • Cloud fundamentals consultant accreditation
  • Splunk ES Implementation Accreditation
  • Splunk UBA Accreditation

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

50200026 E ITIC Operations

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.