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Associate Director, Process Management

Location Warsaw, Mazovia, Poland Cambridge, England, United Kingdom Gothenburg, Västra Götaland County, Sweden Job ID R-119357 Date posted 15/09/2021

Associate Director, Process Management

Warsaw, PL: Cambridge, UK; Gothenburg, SE or Gaithersburg, US

Competitive salary and benefits

Be empowered to be innovative and creative where difference is valued

Join a place built on innovation and creativity. Where different views and perspectives are welcomed and valued. An environment that champions inclusion, and teams that reflect the diversity of the communities that we serve.

You will work collaboratively with your respective Functional Process and/or Subject Matter Experts across all relevant departments of the Development Operations (DevOps) organisation. Ensuring that processes are developed and managed effectively and efficiently and that they are clear to users and add value to the stakeholders whilst remaining compliant with regulatory requirements (ICH-GCP).

Functional Process Experts are identified staff who support Process activities. Users are the AZ staff (and CRO (Contract Research Organisation staff)) who perform the tasks defined in the process and Stakeholders are Business Leaders from impacted departments.

The role will consist of the following five aspects;

  • Based on consultations with the Stakeholders, Functional Process Experts (FPEs) along with Quality and Learning representatives, agree the scope for new processes and optimisation of existing processes delivering these processes to the relevant DevOps business areas.

  • Use the BPMO framework and tools when developing processes typically including an Approved Charter, Project plan, Traceability Matrix, SIPOC, Stakeholder analysis, Change Logs, Study Cut-Over Plan, Release Notes and Learning Plans. Delivering process improvements  with implementation plans and process performance metrics.  Maintaining risk and change logs, performing periodic reviews to ensure processes remain optimised.

  • Working with a Process Analyst, define metrics to ensure process compliance and performance, along with Key Performance Indicators (KPIs) to demonstrate process effectiveness.

  • Drive pragmatic conduct and continuous assessment of smart efficiency gains such as the introduction of BPM automation. Seeking to employ new technologies to perform Process Mining and Analytical Robotics.

  • Introduces innovation into the process by using lean management skills to impact results, enhance efficiency and meet the DevOps Scorecard objectives and goals.

Busines Process Management (BPM) responsibilities are:

  • Provide solutions to solve process related issues to enable the achievement of DevOps goals.

  • Liaise with Business Leaders and Functional Process Experts to design an operating model that integrates business processes and organizational structures with technical solutions.

  • Work with Stakeholders and Functional Process Experts to develop and approve the processes required to support the agreed operating model using the BPMO toolkit. Work with Stakeholders, Functional Process Experts and Process Quality and Learning (PQL) colleagues to develop the documentation and training to support process implementation.

  • Apply knowledge of Business Management and Lean principles to describe the impact of managed process on the core business functions of the DevOps organization.

  • Work with BPMO Document Manager to ensure that Process Documentation is created, approved, and effectively published in the appropriate system and/or toolkit.

  • Work with Process Analyst to develop metrics to demonstrate compliance to developed processes and KPIs to show effectiveness.

  • Work with the DevOps Business Learning Leads to develop appropriate training roll-out plans for new and updated processes.

  • Support regulatory requirements, for example preparation for and participation in Audits & Inspections.

Essential criteria

  • A solid knowledge of business and information technology

  • Experience of working in Pharmaceutical Industry

  • A degree or equivalent experience

Required Skills

  • Problem-solving

  • Stakeholder management

  • Risk Assessment

  • Change Management

  • Project Management

  • Communication

Why AstraZeneca

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

So, what’s next?

Apply between 15th September and 1st October 2021.

Where can I find out more?

Follow AstraZeneca on LinkedIn

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AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

50056676 E CDEN R&D BioPharmaceuticals

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Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.