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【Medical】Experience Strategy Lead, メディカル本部 オンコロジー部門

Location Tokyo, Tokyo, Japan Job ID R-109653 Date posted 18/06/2021

■ 職務内容 / Job Description

As AstraZeneca strives to change the lives of patients through innovation, there is a need for building a stronger capability in understanding the patient insights, identifying their needs (both underlying and expressed), and connecting them to ideas that will solve the problems in collaboration with internal and/or external partnerships.  The mission of the Experience Strategy team in oncology medical is to develop in-house processes and capabilities for human centered approach.  The Experience Strategy Lead will lead the team of project managers assigned from various therapeutic area teams, train them with proper skill sets including that of design thinking, and be accountable for the quality of projects run in collaboration with the therapeutic area teams.  The Experience Strategy Lead will in addition help improve the experience design capability within oncology medical, by offering necessary trainings and other activities for human-centered approach in innovation / regular medical activities.

【Strategy & Planning】
- Introduce and execute the human-centered approach to identify our external stakeholder (patients, HCPs, family, etc) needs
- Build the internal capability and processes for human-centered / need-driven approach in addressing the external stakeholders’ needs
- Evangelize the design thinking framework, skillsets, and processes within oncology medical
- Train and manage the experience strategy project managers so they will be able to build plans and execute projects based on human-centered approach
- Work with the Innovation Lead as well as the External Partnership Lead to build the process for prototyping and testing ideas for addressing stakeholder needs 
- Work closely with the Experience Strategy and Design Director from Commercial Excellence to align the strategy with theirs
- Explore new opportunities in human-centered approach within Astrazeneca

- Be accountable for projects that apply the design thinking principles to help TA teams identify patient needs and pain points.  Deliverables include stakeholder emotional journey including insights and pain points, and ideas for stakeholder-centric projects that address their pain points
- Plan and execute training workshops to develop experience strategy project managers 
- Plan and execute skill-up workshops for the oncology medical team to bring up the internal capability of insight analysis, problem identification, and ideation of potential solutions  
- Participate in cross-functional projects to identify areas and opportunities where the medical team can take a lead in or make a significant contribution from the user experience

【Organization & People】
- Cross-functional collaboration with necessary stakeholders to drive the human-centered and user-centric approach
- Cross-TA collaboration to drive synergy and share best practices

- Manage costs according to the strategy and target budget of the organizations under your responsibility.

■ 応募資格(経験、資格等)/ Qualification (Experience & Skill etc)

【経験 / Experience】

<必須 / Mandatory>

- 3-5+ years of experience in planning and executing projects based on design thinking principles is a must
- 1-2+ year of experience having worked in pharma or with / for pharma companies

<歓迎 / Nice to have>

- Experience in managing a team and people development
- Experience in UX research and / or UX design is a plus

【資格 / License】

<必須 / Mandatory>

- Bachelor’s degree or above

【能力 / Skill-set】

<必須 / Mandatory>

- Knowledge and understanding of the design thinking principles and framework
- Skills in formulating strong working strategy
- Strong project and people management skills
- Good negotiation & interpersonal communication skills
- Demonstrated ability to lead a cross functional team and influence internal stakeholders
- Ability to dive into the unknown and explore / create a new path for the organization
- Entrepreneurial mindset to fail fast and often, learn from it, and apply the learnings to a better result next time

【語学 / Language】

<必須 / Mandatory>

- Business + Level (in English and Japanese)

【その他 / Others】

<必須 / Mandatory>

- Commitment to Customers & Integrity : Acts ethically as a representative of AZ based on an understanding of the needs of diverse clients
- Strategic Leadership : Identifies and exploits untouched business opportunities keeping a broad perspective
- Acts Decisively : Leads others to make correct decisions by establishing and clarifying decision criteria
- Drives Accountability : Cultivates a company culture that promotes high standards of conduct
- Works Collaboratively : Builds common objectives with stakeholders both inside and outside the company
- Develops People & Organization : Facilitates human resources development aimed at the long-term growth of individuals

【キャリアレベル / Career Level】


【勤務地 / Work Location】

Tokyo or Osaka

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

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Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.