【Global Commercial Operations (GCO)】Manager, GCO Regional Production Manager – APAC & Japan, Global Commercial Operations (GCO)
The GCO Regional Production Manager – APAC & Japan is accountable for working with sub Regional/Local Marketing Company Brand Leadership to deploy GCO production within the sub Regions/Markets. The individual in this role must have the ability to effectively partner, influence and challenge key stakeholders in order to drive adoption of and performance of the GCO production capabilities. The manager must also ensure satisfaction and ongoing continuous improvement of existing “business as usual” (BAU) production as well as the expansion of Content/Campaign Packs from Content Centre.
The GCO Regional Production Manager – APAC & Japan requires strong leadership skills, business acumen, a solid understanding of process solutions and cultural awareness in order to develop and motivate their respective direct and indirect team members located among multiple partners and production centers around the world.
Accountable for identifying and understanding regional and local market content trends to enable GCO to provide feedback to Therapeutic Area brands teams via the Content Centre team that ensure global content meets the needs of the marketing companies.
The GCO Regional Production Manager – APAC & Japan is accountable for partnering directly with local marketing company brand leadership to drive for full adoption of the production capabilities and the delivery of agreed Content types, volumes and savings.
The GCO Regional Production Manager – APAC & Japan will insure that quality and timelines for production delivery are agreed and maintained with their markets and maintain an open dialogue on the feedback of the services.
Requires strong leadership, communication, project management and critical thinking skills along with high cultural awareness to effectively lead and deliver successful global production supported by a globally based multi-cultural team.
Works with their respective markets to ensure all necessary communications and change management activities are delivered to the region and/or local marketing company for new content solutions.
Identifies potential new production capabilities to support operational/value expansion and proactively shares them with GCO colleagues and leadership.
Leverage reporting and utilization metrics to communicate overall adoption of GCO production. Where there are gaps, work with GCO Leadership and Global Production Director colleagues to identify opportunities for improvement to increase efficiency.
Possesses strong business acumen and understanding of global business services and corresponding business requirements. Must be able to assess complex process and system interdependencies and devise appropriate change management approaches in order to realize and sustain benefits of new production capabilities.
GCO services are delivered through multiple outsourced partners in conjunction with AZ dedicated resources. This role demands an understanding of supplier infrastructure to ensure continuous value optimisation for AstraZeneca. It also requires a continuous review of demand and capabilities that our partners need to provide to make sure they are aligned to the market’s needs.
Demonstrates comprehensive understanding and application of all relevant policies, procedures and operational frameworks. Ensures GCO direct and indirect reports comply with all appropriate AZ Code of Conduct policies and procedures.
The GCO Regional Production Manager – APAC & Japan indirectly leads a team of Account Managers from our production partner that are accountable for the project delivery related to GCO production.
The GCO Regional Production Manager – APAC & Japan is responsible to ensure any deployed Account managers, are a “right fit” both in terms of skill sets and cultural awareness as well as comply with all appropriate AZ Code of Conduct policies and procedures.
【Qualification (Experience & Skill etc)】
Relevant experience and a depth of knowledge in the following areas:
- Minimum of 5 years within Pharmaceutical or Healthcare Industry in Leadership positions (1+ year of Sales/MSL/Marketing experience)
- Excellent interpersonal, presentation, facilitation and negotiating skills
- Oral and written fluency in Business English and Japanese
- Proven track record working cross functionally with high level of commitment and follow through
- Program management understanding and practice
- Financial performance accountability
- Ability to build trusted relationships with Sr. Leadership and other key Stakeholders
- Talent management
- Managing and driving innovation and continuous improvement
- Proficiency in Microsoft Office (Word, PowerPoint and Excel)
- 3 years Sales Experience
- 3 years Local and/or Global Brand Marketing Experience
- Digital Marketing Experience
- Supplier Management Experience
- Bachelor’s Degree
- Master’s Degree, MBA, PhD
- Critical thinking, Basic Finance knowledge (At least PL, easy to read Corporate IR), Basic understanding of Marketing & Digital Microsoft Excel, PPT, Word…
- Coding (HTML, R or Python)
- Web design
- English: TOEIC 800+
- Japanese: 日本語検定1~2級レベル
- Chinese and Korean language
- Osaka or Tokyo
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.