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Retail Sales Representative

Posted date 11/12/2019
Contract type Full_time
Job ID R-065663
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What you'll do

As a Sales Representative with us, you’ll sell life-changing medicines within one of four therapeutic areas: Oncology, Respiratory, Cardiovascular, Renal and Metabolic, and other diseases. Using your exceptional selling skills and personable attitude, you’ll build strong and strategic partnerships with healthcare providers across your territory – from clinicians and pharmacists to nurses and consultants.

The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.

Why AstraZeneca?

As one of the world’s leading BioPharmaceutical companies, we work to impact lives across R&D through to commercialisation. As a member of our team, you’ll enjoy the freedom to embrace your entrepreneurial spirit, sharing our medicines with customers in your territory and beyond.

Offering a clear development programme, we’ll train you to better understand and sell your product portfolio. And, we’ll enable you to meet your own development goals too. As well as structured support, you’ll benefit from the support of those around you – leaders and peers alike. Whether that’s receiving help from the marketing team or gaining compliance advice, we’ll be there to guide you. This is about doing the right thing, making an impact in the right way. Together.

Success Profile

No matter your experience or background, if you’ve got the passion and drive to progress, we’ll help you to succeed. These are some of the skills and capabilities we look for to ensure that success:

Independent

As this is a mobile role, you’ll be doing a lot of your work on your own. Being independent will be an important skill when delivering on targets. This means staying resilient and motivated in order to work successfully and meet your territory objectives.

Communicative

You’ll be connecting with a range of healthcare professionals with different product needs. Interpersonal and relationship-building skills are vital to your collaborative role. And, where possible, you’ll use those skills to proactively identify new business opportunities.

Flexible

Being on the road, you’ll be able to manage your own time, working around your various tasks. For this, you’ll need to be flexible in the way you work with the ability to adapt to and take advantage of opportunities as they arise.

Responsible

This is a heavily-regulated industry, so working within it means taking responsibility and being particularly observant when selling our products. This means managing your work and territory with diplomacy and in a way that is compliant.

Responsibilities

Job ID R-065663 Date posted 11/12/2019

AstraZeneca is one of the world's leading pharmaceutical companies, with a broad range of medicines designed to fight disease in important areas of healthcare: gastrointestinal, cardiovascular, diabetes, respiratory, cancer and infection.

At AstraZeneca we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality. We believe in the potential of our people and you’ll develop beyond what you thought possible.  We make the most of your skills and passion by actively supporting you to see what you can achieve no matter where you start with us.

Main Duties and Responsibilities:

Our Retail Sales Representative play a pivotal role in Positively influence customers’ prescribing & dispensing behaviour through AZ customers, patient programs & in-store availability to achieve sales targets. Develop territory and build strong customer relationships with the objective of maximizing sales volume and market share of total AZ brands portfolio based on assigned customers and territory. Aggressively driving campaigns and activities to ensure brands availability, avoid switching and patient’s adherence programs to ensure performance is in line with company objectives.

Your job responsibilities include:

  • Sales Achievement & Commitment
    • Regularly monitor territory’s sales performance to initiate appropriate actions to ensure performance is in line with objectives.
    • Ensure brands availability at all defined top and potential accounts.
    • Aggressively drive campaigns to avoid switching loss.
    • Constantly drive activities to increase patient’s adherence program with pharmacies.
    • Define join marketing opportunity to ensure performance is in line with company objective.
    • Negotiating trade deal with strong commitment via partnership contract with key pharmacies customers to achieve desired business goals.

  • Business Planning
    • Gather market/competitors’ information to identify territory business opportunities.
    • Covering targeted chain and potential independent pharmacies among national territories.
    • Cover defined customers with the right frequency per month.
    • Propose territory business plan and allocate resources (e.g. call activities, budget), for optimal sales impact through alignment with KAM/NSM/TM.
    • Manage resources efficiently by targeting to customers of greatest potential to increase product awareness in the market.
    • Explore joint-business partnership opportunity with Pharmacy.
    • Effectively execute initiatives (Patient Program, Campaign, etc) in accordance with channel strategy and company policies.
    • Explore and expand new customer base in line with SFE guidelines.

  • Customer Focus and Service
    • Update territory customer segmentation classification, database and call records continuously in AZ sales tool system.
    • Update and share sales and market performance with respective pharmacy customer to close sales gap by identifying opportunities to drive business growth.
    • Deliver key promotional messages within approved detail aids to educate pharmacist on AZ products and in compliance to RA and medical guidelines.
    • Build relationship through trust and credibility with customers by demonstrating professionalism acting within the AZ Code of Conduct at both HQ Procurement/Category Manager and Pharmacist at branches.

Essential Requirements:

  • Degree holder and above in any field, preferably business/marketing/science related.
  • Candidate with strong sales experience in Pharmacy background will also be considered.
  • Minimum 2-3 years’ experience in sales with consumer healthcare/Pharmaceutical
  • Good commercial acumen and relationship building with customers.
  • Excellent communication, interpersonal & negotiation skills.
  • Must be self-motivating and result oriented.

As a leading pharmaceutical company in Malaysia and globally, we provide opportunities for career development and industry competitive remuneration

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Benefits

There’s a whole spectrum of perks that come with being a Sales Representative. From taking on the responsibility to enjoying opportunities to progress vertically and laterally. Discover some of our benefits:

Progression

We set you up to progress at every stage with structured goals and targets. There are also many routes you can take, from sales team management to product management, and beyond.

Autonomy

The work you do will allow you to take on a lot of responsibility, getting to know your product and owning the way you work – from your schedule and territory, to your strategy and the development of goals.

Performance based

We reward based on your performance. So, by creating a big impact – both on our commercial growth and your personal development – you’ll be rewarded well.

Training

Our training is of a high quality. From onboarding to on the job training, from learning from peers to product training, discover multiple opportunities to develop.

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.