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Key Account (Manager/Associate Manager/Executive) - CENTRAL

Location Đống Đa, Hanoi, Vietnam Job ID R-202524 Date posted 16/06/2024

Key Account (Manager/Associate Manager/Executive) - CENTRAL

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. Then AstraZeneca might be the one for you!

About AstraZeneca and AstraZeneca Vietnam


AstraZeneca (LSE/STO/Nasdaq: AZN) is a global, science-led biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines in Oncology, Rare Diseases and BioPharmaceuticals, including Cardiovascular, Renal & Metabolism, and Respiratory & Immunology. Based in Cambridge, UK, AstraZeneca operates in over 100 countries and its innovative medicines are used by millions of patients worldwide. Please visit and follow the Company on Twitter @AstraZeneca.

AstraZeneca Vietnam

As a Foreign Invested Enterprise with over 550 members, AstraZeneca is investing into Vietnam 310 million USD from 2020 to 2030 with a focus on reducing the burdens of non-communicable diseases, developing local talent, and uplifting the domestic biopharmaceutical R&D and manufacturing capabilities.

Over the last three decades accompanying Vietnam’s sustainable development, AstraZeneca has run several impactful programmes in collaboration with the Government, Ministry of Health and healthcare partners to promote disease awareness, prevention and early detection. In recent years, AstraZeneca Vietnam has received several certificates of merit from the Prime Minister and Minister of Health, for excellent contributions to Vietnam’s vaccine diplomacy, fight against COVID-19 and advancement of cancer treatment and disease awareness. The company has also been recognized among Vietnam’s Top 100 Best Places to Work (2018 – 2022) with various other industry awards from BritCham, EuroCham, and government agencies.

What you’ll do

Job Description / Capsule

To develop and manage the commercial relationships and agreements with major public/private hospital groups and with major industrial accounts/Healthcare Associations/Insurance to maximize the business for AstraZeneca.

Develop and implement Key Account Management plans that to maximize the business. Includes proposal preparation & excellence in execution and implementation. Maintains up to date knowledge of company and competition's products, services.

Typical Accountabilities

(bullet point list)

1/ Customer management

  • Develop long-term relationship with key decision makers within the customers as well as key HC associations
  • Maintain regular contact with decision makers
  • Ensure that AZ product input into all hospital tenders and listing with appropriate quota
  • Liaise with marketing group in Primary Care to ensure optimal tenders & listing
  • In conjunction with Field Force and Marketing propose Primary Care bundling solutions for Key Accounts
  • Strengthen trust & credibility through the AZ Code of Conduct

2/ Key account business planning:

  • Develop account specific strategies and tactics to support the achievement of business targets
  • Allocate and manage operational, promotional and capital budgets throughout business cycle.
  • Identify and Realise opportunities to optimise and build account plan business.
  • Monitor, report & analyse performance metrics which express the effectiveness and efficiency of the key account function to ensure actual performance is in line with strategic and business objectives
  • Develop base strategy for each therapy area across the groups above

3/ Coaching and Team Development:

  • Responsible for team performance and development.
  • Conduct monthly development coaching and semi-annual performance appraisal with KAE
  • Provide team training as required to address collective development needs
  • Identify/retain key talents and submit consistent poor performers to a leaver process
  • Develop and implement strategies to drive and motivate team

Education, Qualifications, Skills and Experience


  • Medicine & Pharmacy University degree; Master’s degree preferable
  • Minimum 5 years experience in various aspects of Sales or Marketing; at least 2 years experience in equivalent position in a pharmaceutical organization (preferably MNC).
  • Excellent negotiation skills;
  • Good business sense;
  •  The ability to motivate and lead a team;
  • Initiative and enthusiasm;
  • Good planning and organizational skills;
  • The ability to work effectively under pressure;
  •  Excellent oral and written communication skills both in English and Vietnamese.


  • Experience in similar position in MNC Pharmaceutical company

Key Relationships to reach solutions

Internal (to AZ or team)

Field Force & Marketing, Regulatory, Finance

External (to AZ)

Key opinion leaders, doctors, medical societies, regulatory body, healthcare associations, Pharmacists, distributor

Why AstraZeneca?

At AstraZeneca, we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and fuel your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and is always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.

What will you get?

We provide driven packages and benefits for proficient and qualified candidates; a winning dream team and colleagues who share ONE values, ideas, and goals.

So, what’s next?

If you are already inspiring yourself to join our dream team, we can’t wait to hear from you.

If you are ready to bring new insights and fresh thinking to the table, Brilliant! We have one seat available, and we hope it’s yours.

If you’re curious to know more then please take initiative to We encourage your application.

Where can I find out more?

Visit our website

Follow us on LinkedIn

Contact us via

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.