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Commercial Innovation Manager

Location Mississauga, Ontario, Canada Job ID R-119276 Date posted 14/09/2021

About AstraZeneca

At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and ignite your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

AstraZeneca in Canada

Headquartered in Mississauga, Ontario, we've been recognized as one of Greater Toronto Area's Top Employers for 7 straight years. Our collaborative work environment champions knowledge-sharing, decision-making, and entrepreneurial thinking. Our employees have the opportunity to work across teams, functions, and even the globe. With a commitment to sustainability, we're working towards making a positive impact where society needs it - health. We know the health of people, the planet and our business are interconnected, each impacting the others.

Our Position

Delivering on our strategy will require our sales teams be best in class in translating great science to stakeholders, new commercial capabilities be developed, and leading-edge operations and innovative systems enabled to continued our digital transformation. 

The Commercial Innovation Manager will have a focus on introducing news sales tools, technologies, and innovative solutions for enhanced commercial excellence and play a critical role within the broader Innovation & Business Excellence team.

Your role and responsibilities:

  • Lead the development and implementation of new digital sales systems and tools that will help deliver on AZC digital strategy

  • Support the expansion of AZs digital reach by successfully leveraging and evolving existing digital capabilities & channels through the sales force improving the customer experience

  • Working cross functionally and with Global colleagues, act as champion and innovation lead for current commercial systems with a focus on bringing new innovative sales capabilities to life 

  • Lead and design future sales force process improvement

  • Build project plans and change plans to ensure a smooth and seamless launch of new capabilities as well as tactics to drive sales force adoption

  • Assume the role of project manager in the design, development and implementation of new systems and processes

  • Work with external vendors to manage supporting tools, programs, and technology to deliver digital sales capabilities

  • Monitor and evaluate current sales execution metrics that matter and make recommendations to optimize performance where appropriate

  • High level of communication with field sales force to support adoption, capture wins and understand challenges

  • Responsible for collecting and reporting Adverse Events in accordance with AstraZeneca policies andprocedures

Skills and capabilities:

  • High degree of initiative and sense of urgency with an ability to manage multiple priorities in a fast-paced environment

  • Excellent project management and organizational skills

  • Strong problem-solving and analytical skills

  • Ability to think creatively in developing and implementing practical solutions 

  • Strong project, change management and communication skills: interpersonal, writing and presentation

  • Energized by working with ambiguity and complexity

  • Ability to participate in collaborative teamwork

Your qualifications:

  • Bachelor's degree

  • Experience with Project Management

  • Experience with CRM platforms

  • Background with Digital customer experience

  • Bilingual in French would be an asset

About AstraZeneca

Here you'll have the opportunity to make a meaningful difference to patients' lives. With science at its heart, this is the place where breakthroughs born in the lab become transformative medicines - for the world's most complex diseases. Answer unmet medical needs by pioneering the next wave of science, focusing on outcomes and shaping the patient ecosystem.

Great People want to Work with us! Find out why:

  • GTAA Top Employer Award for 7 years:

  • Best Workplace Culture Award at the 2018 Canadian HR Awards:

  • Browse AstraZeneca's YouTube channel to find out more about us:

Are you interested in working at AZ, apply today!

AstraZenecais an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.