Skip to main content
Search roles

People Services Advisor (Temporary)

Location Istanbul, Istanbul, Turkey Job ID R-185925 Date posted 11/02/2024

Play a valued and central role in powering the global enterprise

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.

This is the place to drive change – to challenge the norm, take ownership, make quick decisions, and run with them. A global community, our strength is in our strong network – a two-way exchange of sharing and learning that enhances our ability to make an impact.

With an unstoppable drive to learn we’re problem-solvers by nature, taking every opportunity to dig into complex challenges and feed our curiosity.

The incumbent of the position will be responsible for the following duties, on a 12-month contract basis.

Background & Qualifications

  • University degree from a reputable university
  • Advanced Level of English and Turkish
  • Minimum 1 year of HR experience, preferably in a multinational company
  • Experience in HR Service Center or/and payroll processes is an asset
  • Ability to prioritize activities and multi-task in order to meet goals and deadlines
  • Work collaboratively, as part of a team
  • Able to work independently and take accountability for the quality of personal outputs and success
  • Excellent communication skills
  • Demonstrated strong interpersonal, service-minded, verbal (phone) and written communication, as well as active listening skills to handle a volume of inbound inquiries from employees/customers; position continually requires demonstrated poise, tact and diplomacy
  • Demonstrated ability to maintain confidential information
  • Detail orientated
  • Establish positive relationships throughout HR and with process partners

Summary Job Description

  • Responsible for providing a trusted and quality HR advisory service by resolving low to medium complexity HR queries and issues in respect of HR policies and processes.
  • Utilize Knowledge Base to handle all incoming queries that can be resolved during phone call or that require basic investigation to provide resolution; actively utilize all resources and technology available
  • For activities under the HR Services scope, the HR Advisor is responsible for updating/processing HR data accurately to ensure a compliant, accurate database in Workday and sending meaningful information to Payroll (to ensure that Workday and Payroll data is aligned and accurate).
  • Maintain accuracy of the country-specific knowledge base for HR Advisors – e.g. FAQs, HR Services policies, tipsheets etc.
  • Make efficient use of HR technology to support day-to-day activities and the delivery of a positive and engaging customer experience. Manage and utilize all supported channels (phone, email, case management, employee self-service portal, chat feature, postal mail) to ensure timely responses and ensure achievement of internal service level agreements.
  • Use ticketing tools (ServiceNow) to effectively log and track queries and, based on insights from day-to-day activities, propose potential changes or enhancements to My HR content and local knowledge base documentation (e.g. FAQs, tipsheets).
  • Provide accurate Payroll data input in monthly basis, collect the payroll-related data from relevant departments and deliver to payroll provider in respect of payroll calendar. Ensure the accuracy of payroll calculations.
  • Proactively source candidate using a variety of channels including Workday, Kariyer.Net etc.
  • Contact and organize interviews with selected candidates due to convenience of interviewer’s calendar. 
  • Assign relevant tests to selected candidates, control the results, inform interviewer about the candidates.
  • Complete reference check for candidates via reference check form.
  • Manage leave & hire processes; Workday and local system data completion, provide information to relevant departments, payroll provider, insurance company. 
  • Archive all employee, candidate and HR related legal documents properly to be delivered when needed.

Why AstraZeneca?

  • A high-performing team, we are united and motivated by our shared purpose – to push the boundaries of science to deliver life-changing medicines. We come to work each day to make a difference – to patients, society, and our company. In our work, we aim to bring wider benefits to society – building healthy communities and limiting our impact on the planet. We are committed to leading the quest to meet the rising global demand for effective healthcare. The shared creativity through both internal and external collaboration unlocks challenges and brings new solutions. You will be valued. Not only for your unique contribution, skills, and background but because we recognize people are our greatest asset. Here we are dedicated to being a Great Place to Work.
  • Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.

Where can I find out more?

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

10000251 C HRGE

We’ll keep you up-to-date

Sign up to be the first to receive job updates.

Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.