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Veeva / Salesforce Solution Architect

Location Gaithersburg, Maryland, United States Wilmington, Delaware, United States Job ID R-057369 Date posted 08/17/2019

As an Application Engineer (Veeva / Salesforce Solution Architect) your responsibilities will include all aspects of planning, analysis, design, configuration, testing, release, and implementation of IT Applications. Will also involve working closely with third party suppliers. The role will also be involved in providing recommendations on enhancements, monitoring the performance, and support maintenance of deployed applications.

Typical Accountabilities

  • The Senior Application Engineer will adhere and promote the use of AstraZeneca’s Software Development Lifecycle methodology and practices and will be familiar with applications/infrastructure that their solutions will impact.
  • Identify issues with current processes and provide input on proposed changes to enhance effectiveness of IT
  • Provides technical expertise to project and IT change implementation teams working on the development, configuration, testing, release, maintenance, and improvement of IT applications, and/or designs
  • Provides input into business cases, Request for Proposals, supplier selection, and evaluation of proposals
  • Works with supplier project teams to ensure effective interoperability of services and technologies and assures alignment of application designs with AstraZeneca standards, policies and procedures, as well as regulatory requirements
  • Reviews third party supplier impact assessments and delivery.  Reports high-level risks to management
  • Works with business analysis roles to draw out, understand and validate business and functional requirements needed to ensure required service effects
  • Leads, Coaches, or mentors other Application Engineers in defining business IT applications, ensuring alignment with business strategies and priorities, as well as the target benefits, value expected and established AstraZeneca standards and security policies
  • Identifies new hardware/software technologies to fit specialized business needs and configurations
  • Leads the configuration and testing of IT applications as required from conceptualization through to stabilization using various computer platforms
  • Conducts performance analysis and documents application components
  • Leads investigations of problems within existing IT applications and in coordination with other teams carry out support and maintenance of applications, incident/problem identification and resolution using ITIL methods and processes
  • Capturing qualitative and quantitative testing evidence for reporting
  • Involvement in scheduling and estimation activities
  • Experience in Service Delivery and insights into Service Delivery KPIs like SLA, MTTR
  • Utilize Service Management KPIs and metric results to drive continuous improvement efforts and maintain continuity of service level commitments

Education, Experience, Skills and Capabilities

Essential:

  • Degree level education in computer science or similar
  • Prior experience in an Information Services/Information Technology environment with good business acumen
  • Proven experience of managing relationships with 3rd party suppliers
  • Experience with multiple different types software risks
  • Evidence of designing, shaping and implementing innovative solutions and driving any changes
  • Ability to interpret and communicate technical information into business language
  • Expertise in Agile Software Development techniques and Methodologies
  • Expertise in Web and Mobile Application Engineering
  • Expertise in application design patterns and processes
  • Expertise in Continuous Integration and Deployment methods delivered as part of an agile team

Desirable:

  • Experience of working within a quality and compliance environment and application of policies, procedures and guidelines
  • ITIL Certification (foundation)
  • Customer Experience
  • Good commercial awareness and understanding of the external market
  • Demonstrate initiative, strong customer orientation, and cross-cultural working
  • Demonstrate initiative, strong customer orientation, and cross-cultural working
  • Agile Engineering Practices

At AstraZeneca, purpose is ambitious and so is our approach. Becoming a more agile and creative company means building a dynamic, inspiring culture where we celebrate diverse, bold thinking and act with a sense of urgency. We are courageous, taking risks and learning from both success and failure. We are curious, creative, and open to new ideas and ways of working. Above all, we are passionate about science and driven to always put patients first. Join us and be part of an outstanding place to work; an environment that energizes and empowers each of us to achieve our goal to develop and deliver medicines. Apply today to part of something extraordinary.

Next Steps – Apply today!

To be considered for this exciting opportunity, please complete the full application on our website at your earliest convenience – it is the only way that our Recruiter and Hiring Manager can know that you feel well qualified for this opportunity. If you know someone who would be a phenomenal fit, please share this posting with them.



AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorisation and employment eligibility verification requirements.

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.