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Senior Manager - Data Governance and Policy

Location Chennai, Tamil Nadu, India Job ID R-191871 Date posted 12/02/2024

Job Title - Senior Manager - Data Governance and Policy

Career level - E

About Astrazeneca

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

Who we are:

The Global Business Service (GBS) team sits within Finance at AstraZeneca and is a dynamic and results-oriented environment and provides a range of enterprise-wide services. We dare to change the way we work by freeing up the business to push the boundaries of science to deliver life-changing medicines. We aim to do this by freeing up time, freeing up money, protecting AZ’s value and providing new capabilities.

What we do:

A trusted partner to the business, we’re on a mission to make AstraZeneca more agile, efficient and effective. Through our hybrid model of in-house delivery centers and service towers across the globe, we’re reimagining how we work. Here we drive new ways of working and operating models, process simplification and innovative solutions, whilst ensuring that automation and data is at the heart of everything.

How we do it:

Be part of a team building a community. We interact with diverse cultures and perspectives and are united by our sense of belonging. This is the place to learn and grow together.

Why we love it:

  • As a growing multi-national company, there’s so much potential to develop. Embrace opportunities at a global business that’s facing new and varied challenges. This is the place to build an exemplary, international CV.

  • A fun place to be, we’re creating community hubs that build partnerships, not just working relationships.

  • We’re on an exciting journey to take our team to the next stage. This is the place to leave a legacy behind.

About the role

Job Description / Capsule

The GBS Data Office (GDO) supports Commercial and Enabling business areas.

The Data Governance & Policy team is responsible for supporting a range of data and AI governance activities to protect the company’s data assets, so that they can be used with confidence to maximize value, while legal, ethical and security aspects are safeguarded.

The Senior Manager leads a team of Data Governance and Policy Specialists, providing expertise, leadership and oversight. The role will coordinate and support data governance processes and initiatives for relevant business areas.

Typical Accountabilities

Team Management

  • Line manage a team of Data Governance & Policy Specialists within the GDO. Recruit and onboard new team members. Provide ongoing coaching and mentoring, support development and perform regular reviews

  • Engage with business, data governance, and IT colleagues to triage and coordinate issues and requests. Allocate work items, and monitor progress and effectiveness. Act as first line issue point

  • Ensure that SOPs, work aids and other information are complete, correct and kept up-to-date. Continuously improve ways of working by enhancing tools, methods, processes, documentation and controls within the team

  • Collate metrics and reporting for team activities. Provide updates to data management and user forums on progress of initiatives and issue resolution. Track value and provide reporting to GBS Operations

Data Governance Strategy and Operations

  • Develop robust, standardised GDO-wide processes to ensure that data governance activities are efficient and simple to engage with.

  • Be responsible for performance of data governance processes, standards, quality and compliance within relevant area(s).

  • Participate in GDO, Enterprise Data Office (EDO) and cross-business unit forums.

With the team and the wider GDO, provide governance services including:

Data Protection

  • Provide first line support to internal collaborators on privacy

  • Support process owners in documenting Records of Processing Activities (ROPA)

  • Support process owners and project teams in completing Privacy Impact Assessments (PIA)

  • Provide oversight of risks and mitigating actions identified in PIAs and Transfer Impact Assessments (TIA)

  • Create and run assurance activities for privacy processes

  • Engage with privacy SMEs within the GDO and AZ global privacy team to resolve complex queries and issues

Data Sharing and Partnerships

  • Manage requests and the process for data sharing with third parties, supporting and ensuring PIAs, TIAs, and other due diligence processes are complete. Facilitate data transfers and/or access as necessary

  • Provide support to process owners for managing cross-border data transfers

Data Asset Management

  • Identify, classify & prioritise Critical Data Assets and Critical Data Elements; ensure that critical data is appropriately documented

  • Define data access policies and responsibilities

  • Implement data access controls

  • Assure data disposal schedules and processes

  • Ensure data products adhere to business area and AZ global standards

Data Policy, Compliance and Risk Management

  • Facilitate the roll out of Enterprise data and AI policies and standards within defined business area(s)

  • Provide feedback and input on business area requirements for enterprise data policies, standards and guidelines

  • Perform regular maturity assessments against AZ Enterprise data standards; assure that prioritised mitigation or uplift actions are completed

  • Facilitate data and AI audits

  • Assure data and AI issue and risk registers

  • Provide data policy SME support to process owners and project teams

Community Engagement

  • Educate and publicise data governance concepts, polices and standards through presentations, GDO intranet site and AZ internal social media

  • Support central compliance areas (e.g. Privacy Office) in the creation and sharing of educational material

Education, Qualifications, Skills and Experience

Essential

  • Experience of line management and coaching a small team of experts

  • Foundational project management skills – ability to coordinate dependencies, monitor progress, manage risks/issues, and track outcomes

  • Experience of process design and change management

  • Ability to work to deadlines in a fast-paced environment, managing multiple priorities

  • Demonstrable experience of working in a data office, data governance or data management role

  • Knowledge of data protection principles and regulation (e.g. GDPR)

  • Strong knowledge of data management and data governance principles

  • Good administrative and organisational skills

  • Proficient in Office applications (Excel, Word, PowerPoint)

  • Experience of maintaining information and documentation using collaboration tools (e.g. SharePoint)

  • Good attention to detail

  • Conceptual and strategic problem solver

  • Confident engaging and managing collaborators at all levels

  • Good communication, presentation and influencing skills

Desirable

  • Knowledge of user access and security principles

  • Experience of working in a complex, diverse global organisation

  • Domain knowledge of life sciences/pharmaceuticals; manufacturing; corporate finance; or sales & marketing

  • Knowledge of ethical and regulatory aspects of the use of data within AI and analytics

  • Experience with Collibra or other data catalogue technology

  • Experience of producing and delivering training

Key Relationships to reach solutions

Internal (to AZ or team)

  • Data users and stakeholders within Finance; Commercial; Enabling Units; and Global Business Services teams

  • Enterprise Data Office

  • Other Business Area Data Offices

  • Privacy Office and other compliance SMEs

  • Data owners and stewards

  • Data operations and engineering teams

  • Data quality teams

  • Information architects

External (to AZ)

  • 3rd party data vendors and partners

WHY JOIN US?

We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.

SO, WHAT’S NEXT?

Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.

WHERE CAN I FIND OUT MORE?

Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

10001226 E DAGP

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Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.