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Senior Consultant - MDM

Location Chennai, Tamil Nadu, India Job ID R-161802 Date posted 16/03/2023



Leverage technology to impact patients and ultimately save lives

Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!


AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.


It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.


The purpose of Commercial solution delivery centre (SDC) is to partner with customer facing capabilities areas to deliver cutting edge IT services to enable sales & marketing organization across the globe to actively engage physicians via different sales channels, enhance interactions & increase sales revenues. Delivering the portfolio of projects and services needs people with hybrid skill sets of technical ability and knowledge of the Commercial processes.

The Commercial delivery network is truly global in scale with resources in Asia, US, UK, China, Brazil, Turkey and India.

The Support Engineer will be part of the MDM Application Maintenance team. The ASE is responsible for supporting and maintaining the applications in MDM and is expected to do low level coding changes for the bug fix or minor enhancements.

Role and Responsibilities

  • Should work on Tickets - Incidents/Tasks; identify the pain areas and proactively work on permanent fix.

  • Should be able to work on Knowledge Management, create/review SOPs, technical documents, impact analysis.

  • Should have knowledge on MDM and closely work with business.

  • Create RCA for P1/P2 and for any issues that needs to be handed over to the development team.

  • Participate in sprint planning with development to prioritize tickets raised from Application Support Excellence team and follow-up for closure.

Essential Skills and experience

  • Technical hands on experience in

  • Good understanding on MDM – Master Data Management

  • Reltio knowledge and certification or any ETL; Excellent understanding of coding in Cloud technology.

  • Excellent knowledge and technical hands-on with Postgres or any related SQL.

  • Good understanding of Web services: API – SOAP, REST service; XML & JSON; Tool Knowledge : Postman

  • Good understanding on Python (or) Java

  • Basic technical experience on JS and related knowledge like jQuery, Angular JS, Node.js

  • Basics technical experience on MuleSoft.

  • Should have knowledge on Tools like ServiceNow, Jira or similar tools.

  • Excellent communication and interpersonal skills, Excellent spoken and written English language skills.

  • Proactive approach to problem solving.

  • Able to grasp and understand new technology and concepts

  • Master’s / Bachelor’s degree or equivalent.


We’re a network of high-reaching self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.


Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.


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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

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Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.