Skip to main content
Search roles

Associate Director - Contract Management Regional Lead – Order to Cash

Posted date May. 08, 2024
Contract type Full time
Job ID R-197395
Apply now

Why choose AstraZeneca India?

Help push the boundaries of science to deliver life-changing medicines to patients. After 45 years in India, we’re continuing to secure a future where everyone can access affordable, sustainable, innovative healthcare.

The part you play in our business will be challenging, yet rewarding, requiring you to use your resilient, collaborative and diplomatic skillsets to make connections. The majority of your work will be field based, and will require you to be highly-organised, planning your monthly schedule, attending meetings and calls, as well as writing up reports.

Who do we look for?

Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. We empower people like you to push the boundaries of science, challenge convention, and unleash your entrepreneurial spirit. You'll embrace differences and take bold actions to drive the change needed to meet global healthcare and sustainability challenges.

Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting-edge technology. Whether you join us in Bengaluru or Chennai, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day.

Success Profile

Ready to make an impact in your career? If you're passionate, growth-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for.

Tech innovators

Make a greater impact through our digitally enabled enterprise. Use your skills in data and technology to transform and optimise our operations, helping us deliver meaningful work that changes lives.

Ownership takers

If you're a self-aware self-starter who craves autonomy, AstraZeneca provides the perfect environment to take ownership and grow. Here, you'll feel empowered to lead and reach excellence at every level — with unrivalled support when you need it.

Challenge seekers

Adapting and advancing our progress means constantly challenging the status quo. In this dynamic environment where everything we do has urgency and focus, you'll have the ability to show up, speak up and confidently take smart risks.

Proactive collaborators

Your unique perspectives make our ambitions and capabilities possible. Our culture of sharing ideas, learning and improving together helps us consistently set the bar higher. As a proactive collaborator, you'll seek out ways to bring people together to achieve their best.


Job ID R-197395 Date posted 05/08/2024

Role Title – Associate Director - Contract Management Regional Lead – Order to Cash

Global SAP S4 Hana Programme

Location – Chennai, India. Kuala Lumpur, Malaysia. Shanghai, China.

Salary Competitive

We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of science and discover and develop life-changing medicines. We take pride in working close to the cause, opening the locks to save lives, ultimately making a massive difference to the outside world.

AstraZeneca (AZ) has been through a sustained period of strong pipeline growth and has united purpose to make a difference to patients around the world who need our medicines and the ongoing developments from our science. In this journey AZ need to continue to work across borders and with partners and new colleagues in a fast and detailed way. The size and complexity of the organisation, coupled with the opportunities afforded by new technology, has led the Board to approve a large-scale transformation of the process and technology landscape that underpins our entire supply chain and financial capability.

Our current technology is used by more than 20,000 employees daily, is foundational to all AZ entities and is central to most core business processes. This programme provides the opportunity for real transformation and to craft the way of working globally for many years to come.

This programme requires the best. Whether it be the technical skills, business understanding or change leadership, we want to ensure we have the strongest team deployed throughout. The programme seeks to deliver a world class change programme that leaves all employees with a better understanding of their role in the end-to-end nature of a fully global company. This programme will provide AZ with a competitive position, to the benefits of its employees and patients.

Role description

Order and Distribution to Cash process area including multiple processes that are subject to contractual agreements with customers and payers (payers being the organisations who pay for patients care). The content of these contracts can lead to requirements to be delivered to multiple or individual organisations and this can lead to difficulty in delivery of those contractual agreements.

This role will be responsible for ensuring appropriate contracts are in place, content is harmonised and aligned with our process capability and by working with other process leads that the agreements can be met without additional or incremental manual activity. Getting this right starts with the Country based commercial teams, flows through the distribution and transport teams and ends with finance handling credit risk, ordering, billing, rebates and collecting cash.

This role is to ensure we have the accurate contracts in place and contracts are maintained, updated and valid. This may also lead to potential opportunities to harmonise content, layout and repository to ensure there is the level of visibility provided to ensure the agreements can be driven or delivered. It may also lead to more harmonised data across the organisation to ensure there is a rationalised suite of choices to be standardised within those contracts.

Typical Accountabilities

Working as part of a larger team within the programme this role will operate at a defined regional level that:

  • Identifies how contracts can be more standardised and made more accessible.

  • Develops an approach to providing central oversight and maintenance of the contracts.

  • Defines and deploys the potential use of a menu of choices within contracts that can be supported by processes driven/delivered by Order and Distribution to Cash process and other process areas.

  • Establishes an approach to track of prices globally to facilitate accurate rebates and settlements.

  • Defines the data needed to run these processes.

  • Works with the external 3rd parities to identify the best operational model and technical approach to this capability for AZ, enabling data to be available for analytics on margins and pricing approaches to be available to appropriate partners.

  • Keeps self and others up to date on recent developments and emerging trends on an internal and external basis.

Essential for the role

  • Able to challenge and be challenged while sustaining good relationships.

  • People management and influencing skills.

  • Demonstrated success working in a team environment and leading from the front.

  • Demonstrated success building cross-functional global networks and partner management.

  • An understanding of the legal frameworks required to improve AZ position and retain appropriate levels of data protection and confidential scrutiny.

  • Contract Law qualification and practical experience of contract implementation and contractual changes.

  • Strong analytical skills.

  • Commercial mentality – able to drive an appropriate level of commercial challenge into all projects ensuring pragmatic value add.

  • Strong written and verbal communication skills.

  • Ability to use a range of influencing techniques, building strong working relationships and leading without authority.

  • Personal agility – ability to ‘turn your hand’ to issues and events as they arise.

Desirable for the role

  • Specific Expert knowledge in specialist process area.

  • Contract law qualification with multiple years' experience in application and deployment in contract law changes and updates.

  • Organisational change and program management experience.

  • AZ knowledge and network.

  • Awareness of tax and pricing models in AZ.

  • Knowledge of current and emerging pharmaceutical pricing pressures and approaches.

  • Knowledge of royalty agreements both receivable and payable related to divestments and join ventures.

Applications open Monday the 22nd of April 2024

Applications close Monday the 22nd of May 2024

Why AstraZeneca?

At Astrazeneca we’re dedicated to being a phenomenal Place to Work. Where you are empowered to push the boundaries of science and ignite your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

So, what’s next?

  • Are you already imaging yourself joining our team? Good, because we can’t wait to hear from you.

  • Are you ready to bring new insights and fresh thinking to the table? Brilliant! We have one seat available and hope its yours

  • If you’re curious to know more then we encourage your application no later than

Where can I find out more?

Our Social Media, Follow AstraZeneca on LinkedIn

Follow AstraZeneca on Facebook

Follow AstraZeneca on Instagram

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

10000467 F PRGE

Reasons to Join

Thomas Mathisen

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Sales Representative Oslo, Norway

There are many things I enjoy when working at AstraZeneca, mainly the Speak up culture, the great colleagues that are in my teams, the great products that AstraZeneca provides to our patients and the challenging conversations I have around our medicines.

Christine Recchio

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Sales Representative California, United States

Working at AstraZeneca has impacted my life in such a positive way. I now have an improved work-life balance through creating my own schedule and time management, I feel a balance that I didn’t have before.

Stephanie Ling

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

Sales Representative Petaling Jaya, Malaysia

There are a lot of reasons why I enjoy working in AstraZeneca, my colleagues being one of them. My team members and the managers have provided a great deal of guidance in helping me to be more confident in my daily work.

What we offer

We're driven by our shared values of serving people, society and the planet. Our people make this possible, which is why we prioritise diversity, safety, empowerment and collaboration. Discover what a career at AstraZeneca could mean for you.

Lifelong learning

Our development opportunities are second to none. You'll have the chance to grow your abilities, skills and knowledge constantly as you accelerate your career. From leadership projects and constructive coaching to overseas talent exchanges and global collaboration programmes, you'll never stand still.

Autonomy and reward

Experience the power of shaping your career how you want to. We are a high-performing learning organisation with autonomy over how we learn. Make big decisions, learn from your mistakes and continue growing — with performance-based rewards as part of the package.

Health and wellbeing

An energised work environment is only possible when our people have a healthy work-life balance and are supported for their individual needs. That's why we have a dedicated team to ensure your physical, financial and psychological wellbeing is a top priority.

Inclusion and diversity

Diversity and inclusion are embedded in everything we do. We're at our best and most creative when drawing on our different views, experiences and strengths. That's why we're committed to creating a workplace where everyone can thrive in a culture of respect, collaboration and innovation.

We’ll keep you up-to-date

Sign up to be the first to receive job updates.

Interested InSearch for a category and select one from the list of suggestions. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

Glassdoor logo Rated four stars on Glassdoor

Great culture, great work assignments, supportive management. Rotation opportunity within the company. They value inclusion and diversity.