Assistant Manager - Data Management Team

Job Title - Assistant Manager - Data Management Team 

Career Level - D2

About Astrazeneca

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.

Who we are:

The Global Business Service (GBS) team sits within Finance at AstraZeneca and is a dynamic and results-oriented environment and provides a range of enterprise-wide services. We dare to change the way we work by freeing up the business to push the boundaries of science to deliver life-changing medicines. We aim to do this by freeing up time, freeing up money, protecting AZ’s value and providing new capabilities.

What we do:

A trusted partner to the business, we’re on a mission to make AstraZeneca more agile, efficient and effective. Through our hybrid model of in-house delivery centers and service towers across the globe, we’re reimagining how we work. Here we drive new ways of working and operating models, process simplification and innovative solutions, whilst ensuring that automation and data is at the heart of everything.

How we do it:

Be part of a team building a community. We interact with diverse cultures and perspectives and are united by our sense of belonging. This is the place to learn and grow together.

Why we love it:

• As a growing multi-national company, there’s so much potential to develop. Embrace opportunities at a global business that’s facing new and varied challenges. This is the place to build an exemplary, international CV.

• A fun place to be, we’re creating community hubs that build partnerships, not just working relationships.

• We’re on an exciting journey to take our team to the next stage. This is the place to leave a legacy behind.

• We are a diverse, inclusive and innovative group who identify, build and deliver excellent shared services (which everyone can leverage) to enable AstraZeneca to grow and change at speed. We are passionate about simple process – making it easier to get vital repeatable services done – for our patients, for our customers, for our teams.

• We focus on providing exceptional value that chips in to our company’s success and future by freeing up the business (our customers) to push the boundaries of science to deliver life-changing medicines for patients. With the accomplishments, commitment and passion that you bring, I’m excited about what we will achieve together towards realizing AstraZeneca’s bold ambition.

About the role

Global Business Service Data Office (GDO) mission is to provide accessible, robust data services within Finance to make it a work class data driven function contributing to AstraZeneca’s ability to deliver life-changing medicines. As an operational arm of GBS Data Office, the Data Management Team (DMT) is responsible for data maintenance in the systems of record within Finance. This covers the creating, amending, and blocking of core master data objects to support our business processes and reporting solution.

As the successful role holder, you will be responsible to lead, motivate and develop members of a transaction team within the wider process team ensuring that the team operates to the highest standards of financial control, compliance, and best practice. It is crucial the role holder ensure quality and accurate delivery of services within agreed key performance indicators (KPIs) and as defined in the Service Level Agreement (SLA), develop knowledge and capability in team members to raise competence to expected levels to meet current and future business needs. The role holder also being expected to chip in technical expertise or driving process improvement initiatives as outlined in team scorecard. This role reports directly to Master Data Manager – Data Management Operations.

Typical Accountabilities

Key responsibilities:

• Handle performance of the Data Management Team on assigned master data area i.e., vendor, customer, or finance data to achieve efficient processing and effective team working.

• Supervise daily services delivery including managing team workload and priorities

• Ensure adequate resource planning to maintain acceptable service levels according to SLA and advance for unusual circumstance which require special handling.

• Review the KPI metrics related to the function and provide commentaries and root cause analysis where required for further discussion with the Global Data Manager

• Take the lead in issue resolution on BAU operational matters.

• Act as customer concern point for any BAU issues / urgent actions.

• Lead and support in process improvement and productivity initiatives within the team. These include reviewing and signing off DMT process documentation.

• To lead on sub project groups based on the initiative driven by tower lead.

• Manage and enabling people learning, development and career progression:

• Enable new joiners to successfully settle into their new role in their stream.

• Enable existing team member to be effective and undergo smooth transitioning across changes of process, tools, system, or even new structure of the team.

• Ensure a high level of understanding of the local business requirements. Implement and operate financial controls and governance to a standard that ensure Sox, Financial Controls Framework and Audit requirements are met.

• Build and sustain effective relationships with local business to deliver performance and implement standard methodology. Key criteria are the abilities to support the team with business acuity and handle fluctuating volumes during the peak period.

• Support team for any urgent BAU activities - acting as expert in master data and processes more sophisticated cases and support request resolution.

Education, Qualifications, Skills and Experience

• At least 5 years experience in Finance and Accounting and/or IT, include minimum of 2 years experience managing transactional teams, in a performance driven environment.

• Degree in Finance & Accounting/Commerce or equivalent.

• Knowledge and experience in SAP or other ERP / Accounting systems and ability to understand master data impacts to projects within the region.

• Experience and understanding of Vendor, Customer, Finance master data objects.

• Great communication skill and able to communicate effectively in English.

• Sound working knowledge in master data set-ups and control.

• Experience of working in a shared service center across a global /large organization will be an added advantage.

• Experience with leading operational team.

• Customer centric mind-set and ability to handle customer queries and requests.

WHY JOIN US?

We’re a network of high-reaching self-starters who chip in to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.

SO, WHAT’S NEXT?

Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.

WHERE CAN I FIND OUT MORE?

Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.